Remodeling Gone Awry Sends Woman to 5 On Your Side
Posted April 12, 2007 7:28 p.m. EDT
Updated April 13, 2007 8:49 a.m. EDT
Holly Springs, N.C. — A local homeowner frustrated turned to 5 On Your Side for help after several unsuccessful attempts to a contractor to fix problems with remodeling work.
Mildred Gunter said she paid Edison Perkins Enterprises $21,250 to do various projects around her house, from rebuilding a deck to replacing siding to installing some new floor covering. She said some of the projects, such as the expansion of a doorway and a paint job, came out fine, but other parts have real problems.
The floor covering in the kitchen, a hallway and two bathrooms has ripples in it, Gunter said.
"It moves around. One day, it may be (one) way. The next day, you'll come, and the waves may be going (another) way," she said.
Gunter also said she isn't happy with a tub surround Perkins installed, saying water has gotten behind it already.
Rotting trim wood is also an issue, she said, noting Perkins was supposed to replace it before he covered it with siding. But when wind blew off some of the siding, she said she noticed the damaged wood is still there.
Gunter said she called the contractor repeatedly and also sent a certified letter. But she said Perkins returned only one phone call.
"If he would have acknowledged my phone calls or my letter, I would have appreciated that. But it's as though, 'I got your money, so I could care less.' and I don't like that," she said.
When 5 On Your Side called Perkins, he said he installed the flooring "to specifications" and said he replaced rotted wood everywhere he replaced siding.
He said Gunter turning to 5 On Your Side for help "seems like overkill," and he agreed to meet at her house. He never showed up.
When 5 On Your Side went to his home in Holly Springs, he wouldn't come to the door.