5 On Your Side

Woman Receives Refund After Hassle Over Vacuum

Posted November 30, 2005 1:57 a.m. EST

— Five On Your Side has an update of a story it aired a couple of weeks ago.

Rassie Muqtasid ordered a Singer Lazer Storm vacuum. When she found out her account was over-charged, she cancelled the order.

Muqtasid has been waiting for a refund ever since. When Five On Your Side looked into it, we found the parent company, Tactica, has many similar complaints.

A company attorney promised Muqtasid would get her refund. On Tuesday, her account was credited $253.90.