Are you still waiting to see your stimulus money? 5 On Your Side investigates why some people haven't received their payment yet -- and what they can do about it.
AVAILABLE. THE DUKE REGION HAS EVEN FEWER, JUST 15. >>> ROUND TWO OF STIMULUS CHECKS HIT ROUND TWO OF PROBLEMS AND IF YOU HAVEN'T RECEIVED YOURS FOR $600, 5 ON YOUR SIDE'S MONICA LALIBERTE RUNS THROUGH YOUR OPTIONS. >> Reporter: WE'RE HEARING FROM VIEWERS ALL OVER ALL WONDERING THE SAME THING WHEN THEY OPEN THEIR MAILBOXES. WHERE IS THE MONEY? >> E-MAIL AFTER E-MAIL. WE HAVEN'T RECEIVED THE LATEST ROUND OF STIMULUS CHECKS. LAST TIME IT WAS AUTOMATICALLY DEPOSITED. THIS TIME THEY CHOSE TO MAIL IT. THE WEBSITE SAYS THE PAYMENT WAS MAILED JANUARY 6th. IF YOU'RE IN THAT GROUP TOO HERE IS WHAT TO KNOW. THE IRS LETS YOU REQUEST A PAYMENT TRACE TO TRACK THE PAYMENTS BUT IT'S ONLY APPLIES AFTER A CERTAIN TIME FRAME. FIVE DAYS FOR A MISSING DIRECT DEPOSIT AND FOUR WEEKS IF MAILED. SO IF MAILED ON JANUARY 6th, YOU HAVE TO WAIT UNTIL NEXT WEDNESDAY FEBRUARY 3rd TO FLAG IT. IF IT NEVER ARRIVES, CLAIM IT AS A RECOVERY REBATE CREDIT ON YOUR 2020 RETURN. IT IS LINE 30 ON A 1040. >> IF YOU QUALIFIED FOR THE $600 U, YOU DIDN'T GET THAT YET, PUT THAT ON THE RETURN. MAYBE YOU DIDN'T GET THE $1,200 BACK IN THE SPRING AND SUMMER, YOU CAN PUT THAT DOWN. >> SHE IS A FEDERALLY LICENSED TAX PROFESSIONAL. SHE SAYS EVEN IF YOU NORMALLY DO NOT FILE A TAX RETURN, FILE ONE THIS YEAR IF YOU HAVE NOT RECEIVED YOUR STIMULUS. >> MAYBE THEY MAKE TOO LITTLE TO BE REQUIRED TO FILE. THEY CAN FILE A TAX RETURN, PUT THE INFORMATION INTO GET THE STIMULUS PAYMENT. >> Reporter: A REMIND DER ANYONE WITH INCOME OF $72,000 OR LESS, THEY CAN FILE ELECTRONICALLY FOR FREE. >> KEEP IN MIND WE'RE STILL SEEING PROBLEMS WITH POSTAL DELAYS WHICH IS ADDING TO THE ISSUE. ABOUT THE ONLINE TRACKER, I'LL POST A LINK WITH MY TORY ON WRAL.COM.