'We're miserable too:' Technicians work in sweltering heat to repair air conditioning units

Posted June 19, 2018 12:46 p.m. EDT
Updated July 13, 2018 1:43 p.m. EDT

— With Tuesday expected to be the hottest day of the year so far, the last thing people want is for their air conditioning to go out.

A heat advisory will be in effect for Wake County and surrounding areas until 8 p.m., and heat indexes could reach as high as 107 degrees, according to the National Weather Service.

If the air conditioning goes out during the intense heat, homeowners will need someone like Matt Milton at their door.

Milton runs his own heating and air business and has been running all over the place to get to service calls.

Milton says even well-running machines will struggle to keep up with the intense heat. Even when everything is in working order, homeowners may notice the house is a few degrees warmer, particularly in upstairs areas.

"To be brutally honest, when we have hot days like today, our air conditioners cannot keep up," Milton said.

The weather is also tough on technicians who have to work in the heat.

“People are working 18 to 20 hour days to try to keep up. There are companies working as quick as they can get there. Just be patient with us. We know you’re miserable, we’re miserable too, but we’re trying to get there as quick as we can,” Milton said.

Milton said he is booked with calls through Thursday and appointments for Friday are already filling up.

Others working outdoors on Tuesday were doing whatever they could to stay cool. For Lisa Penny of Penny's Produce, that meant standing in a bucket.

"We have buckets full of ice that we will stand in sometimes out here," she said.

Penny thinks of her husband, pulling fruits and vegetables from the fields under the sun, but there are long days at teh State Farmer's Market as well.

"We normally get here at 7:30 a.m. and we are here until about 5," said Taylor Carter with Britt Farm in Mount Olive.

The heat can keep customers away, as many of them don't want to be outside either.

"We did have somebody this weekend pass out, out here, so the ambulance was called, Penny said.