Less than three-weeks old, asphalt that Ken Lloyd purchased is already crumbling.
“This is not pavement, this is junk,” Lloyd said.
He didn't notice the fine print at the bottom of the proposal authorizing the work.
WRAL News found out the trucks Cruise and his crew drove are owned by the Carroll family of South Carolina.
Some law enforcement call them "Irish Travelers.”
Joe Livingston, a special agent with South Carolina's law enforcement division said the group deals in "illusion and confusion.”
Livingston said the Carroll’s are known for door-to-door, high-pressured sales of home improvement services. He said customers often complain the work – whether paving, painting or floor coverings – is poor quality.
“Travelers" are quick to collect and move on, leaving little to no contact information for customers, Livingston said.
WRAL News found the parent company has an "F" rating with the Better Business Bureau, which shows 26 different yet similar names as company contacts, and 25 different business names.
When the numbers provided were contacted, both men who called back gave the last name of “Henry” and hung up when 5 On your Side was mentioned.
As for Lloyd, he’ll be on the lookout as well.
Another warning – the paving crew would only accept cash or check for payment, according to Lloyd.
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