Frequently Asked Questions

Q. Where can I find live streaming of your newscasts?
A.  We livestream ALL newscasts, and the latest newscast is always available on-demand until the next live newscast.

All video, whether livestreaming or on-demand clips, can be found inside the Video player. Simply click any video link, and our Flash-based player will load wih all of your video choices. You also can type the keyword "newscasts" into the search box to launch the player with the latest available newscast.

We will highlight the latest newscast and weather forecast in the video box on the homepage to make it easy to find and access. Also, you can search for live and on-demand video using the search box in the video player.

Q. Why is the layout out of alignment on my browser (using Internet Explorer or Firefox)?
A. You may have changed the text size settings to make text easier to read.  We are working on a permanent solution to address the alignment issues, but you can also lower the text size using the instructions below:

Internet Explorer
On the menu bar at the top of your browser go to View, then Text Size, then select Medium. 
Firefox
On the menu bar at the top of your browser go to goto View then Text Size, then select Normal.
(Note: You may need adjust the text size even smaller to see the proper alignment.)

Q. I use the Netscape browser, and the left part of your page is cut off.  What can I do?

A. The Netscape browser does not support some of the coding, known as Cascading Style Sheets or CSS, used to design our new site. We are investigating a fix. One solution is to switch browsers. We recommend the Firefox browser because of its robustness and small file size. It can be downloaded for free from the following Web site:

http://www.mozilla.com/en-US/firefox/

Q. Where can I find blogs?

A. There is a complete list of blogs within the News section. Blogs is one of the sub-navigation options below the main menu when you are in the News section. You also can type "blogs" into the Search box. We also now highlight the latest blog posts in the second column, and we post blog posts to appropriate sections of the site.

Q. Where can I find trivia quizzes?

A. Trivia quizzes can be found on the Entertainment page, along with Horoscopes, Lottery, Events and the Community Calendar. You also can get to quizzes by typing "quiz" or "quizzes" into the site search box at the top of every page.

Q. How can I find tonight's low temperature?

A. The night's forecast low is back by popular demand. We are now including it on the 5-Day Forecast  image, and in the text forecast that is displayed on the page.

Q. What software or plug-ins do I need to play video?

A. Our video player uses two formats: Adobe Flash Player for on-demand clips and Windows Media Player for live video streams. Flash also is required to view animated or “looped” weather maps.

Chances are that you have both programs already installed on your computer. Both can be downloaded for free.

Download Adobe Flash Player

Download Windows Media Player

Q. Do I need to register with WRAL.com to view the Web site?

A. Registration is optional. It is required to receive e-mail newsletters and breaking news alerts and to comment on stories or blog posts. It also will be required to enter contests.

We require minimal information on our registration form. The only required fields are: e-mail, ZIP code, gender and birth year.

Q. What happened to Weblinks?

A. The Weblinks page, which lists Web sites referenced in WRAL newscasts, still exists. It just no longer has a permanent spot on the main navigation. You can now find Weblinks by typing "weblinks" into the search engine.

Q. There is content that I cannot find. What should I do?

A. The site search allows you to find just about any story, video clip, image or section using the site search, which is found on the right side of the main navigation menu at the top of each page. You also can try using the Sitemap, which is a link at the bottom of every page.

Q. Where can I find lake levels?

A. The lake levels are on the recreational weather page, and the link to that page can be found on the Weather page under the Health/Environment heading.

Q. Where can I find your Webcams, including the Wake SPCA or "puppy" cam?

A. Webcams  can be found on the Weather page in the second column. The Wake SPCA Webcam image is not currently available, but it will be added soon.

Q. How can I make WRAL.com my homepage?

A. It depends on your browser:

• Firefox

1. Open www.wral.com
2. Open the "Tools" menu and choose "Options..."
3. Click on the "Main" icon in the tab strip at the top of the Options window
4. Under "Home Page", click "Use Current Page"
5. Click "OK"

• Microsoft Internet Explorer 7.0

1. Open www.wral.com in the browser
2. From the browser's menu, select Tools, then Internet Options.
3. Click the General tab in the pop-up box.
4. Click the "Use Current" button.
5. Click "OK"

• Microsoft Internet Explorer 6.0

1. Open www.wral.com
2. Open the "Tools" menu and choose "Internet Options"
3. Under "Home page", click "Use Current"
4. Click "OK"