Frequently Asked Questions
Get answers to questions frequently asked by our visitors.
Posted — UpdatedA. To change the default screen name, which is based on your e-mail address, you need to first be logged into WRAL.com using the "Log In" link above the Search box at the top of any page. Once logged in with the e-mail and password you provided at registration, click on the "My Account" link about the Search box. at Next, click "Create GOLO profile" if you haven't already created one. This is where you can specify a screen name and upload an image or avatar. If you already have a GOLO profile, click the "My GOLO Profile" link, scroll to the bottom of the profile box and click the EDIT PROFILE link. There you can specify a new screen name.
A. We made no changes to the text size or fonts used on WRAL.com. We did remove a lot of background colors and images, creating more white space and the illusion that the text is smaller. In some cases, there is less space between headlines. We are working on some tweaks that should improve users' ability to scan and read headlines.
A. Registration is optional, but it provides users with many benefits, including is e-mail newsletters and breaking news and weather alerts. It also allows users to comment on stories or blog posts, and it is required for contest entries. Logged in users also can see personalized forecasts based on their location.
We require minimal information on our registration form. The only required fields are: e-mail, ZIP code, gender and birth year. None of the information provided to WRAL.com is shared with other companies without your permission.
A. We livestream ALL newscasts, and the latest newscast is always available on-demand until the next live newscast.
We will highlight the latest newscast and weather forecast in the video box on the homepage to make it easy to find and access. Also, you can search for live and on-demand video using the search box in the video player.
A. The night's forecast low is back by popular demand. We are now including it on the 7-Day Forecast image, and in the text forecast that is displayed on the page.
Chances are that you already have Flash installed on your computer. If not, it can be downloaded for free.
Q. Where can I find your Webcams, including the Wake SPCA or "puppy" cam?
A. Webcams can be found on the Weather page in the second column. The Wake SPCA Webcam image is not currently available, but it will be added soon.
A. It depends on your browser:
- Firefox
- Open www.wral.com
- Open the "Tools" menu and choose "Options..."
- Click on the "Main" icon in the tab strip at the top of the Options window
- Under "Home Page", click "Use Current Page"
- Click "OK"
- Microsoft Internet Explorer 7.0
- Open www.wral.com in the browser
- From the browser's menu, select Tools, then Internet Options.
- Click the General tab in the pop-up box.
- Click the "Use Current" button.
- Click "OK"
- Microsoft Internet Explorer 6.0
- Open www.wral.com
- Open the "Tools" menu and choose "Internet Options"
- Under "Home page", click "Use Current"
- Click "OK"
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