Weather

WeatherCall Transition FAQ

WRAL WeatherCall will become a paid service on November 1, 2009. This is information for subscribers who first registered for WeatherCall before October 31, 2009.

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WRAL WeatherCall will become a paid service on November 1, 2009.

What do I need to do to continue getting the WeatherCall service?

You don’t need to do anything right now. Your subscription will continue until you’ve had your current WeatherCall service free for a full year. At that time, you’ll get an e-mail, phone call, or letter explaining how to continue your subscription. For example, if you signed up in January 2009, you’ll continue to have free service through January 2010.

Why is WRAL making this change?

Frankly, WeatherCall had more success more quickly than we imagined. Nearly 40,000 people have signed up, and that success created a dilemma. From the very start, WRAL offered WeatherCall as a free service. You may not know it, but WRAL pays a fee for every subscriber. Now, we either have to limit the service or ask our subscribers for help.

Because WeatherCall is a proven system that can save lives, we don’t want to limit it. Changing to a nominal pay service, allows us to keep the system and protect even more people.

How much will it cost?

WRAL WeatherCall will cost $8 per year for one address and up to three phone numbers. For example, if you have your home address registered and you want to receive alert phone calls on your home phone and two cell phones, the cost will be $8 per year.

If you want to sign up a second address or more than three phone numbers, that will be counted as a second subscription costing an additional $8 per year.

WRAL negotiated the fee with our vendor as low as possible. At .67/month or $8 a year, we believe WRAL WeatherCall’s price is reasonable for address based severe weather telephone warnings. In comparison, The Weather Channel's Notify service is $6.99 per month, more than $80 per year.

How can I renew my subscription?

You don’t need to do anything right now. When your free subscription expires, you will automatically receive an e-mail or phone call explaining how to renew. You will be able to renew through our website, or by telephone or mail.

What if I don’t want to pay?

You will continue to receive WeatherCall service until your first year is up. At that time, you’ll receive a renewal notice. If you want to drop WeatherCall at that time, you won’t need to do anything else. Your subscription will automatically expire after a brief grace period.

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