WRAL SmartShopper

WRAL SmartShopper

Walgreens changes coupon policy and NOT for the better

Posted May 30, 2014


Walgreens has made some significant changes to their official Coupon Policy and couponers are not going to like it. There are 2 major changes including one to the BOGO policy.

The first change, which is policy #7 in their revised Coupon Policy indicates:

"Walgreens will not accept coupons that exceed the selling price of an item and no cash back is ever provided in exchange for any coupons."  

In the past, if you had a coupon for $1 off an item and the item was on sale for 99 cents at Walgreens, they would lower the coupon amount so you could get the product for free using the coupon. They did not give cash back, but they still let you use the coupon on the product.  Well, not any more.

The second policy change is #9 and #10 in their revised Coupon Policy :

"For offers when multiple items are purchased and additional items are free (buy 1 get 1 free; buy 2 get 1 free, etc.), the number of coupons applied to that offer cannot exceed the number of items required in the "buy" portion of the offer.  Coupons may not be applied against any free item received in any offer." 

As most of you know, one of the most common ways couponers save the big bucks is by using a coupon on each item of a BOGO deal. Stores including CVS, Harris Teeter, Lowes Foods, Food Lion and Kroger have allowed this practice for years. Up until now, so had Walreens. 

Making these kinds of changes to their coupon policy will most certainly change the way couponers shop at Walgreens. 

Are you a Walgreens shopper? If so, how will these changes affect your Walgreens shopping in the future?




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  • sinenomine Jun 2, 2014

    My spouse and I have dealt with Kerr Drugs for prescriptions for years. Now that Walgreen's is taking over Kerr the generics you get are sometimes not made by the same company which made the generics for Kerr and we have discovered in a couple cases that they do not have the same effect. Furthermore at least one of the firms with which Walgreen's deals has a poor reputation as exemplified by the number of complaints filed against it by individuals and the government.

    As a result of these developments we have transferred a great deal of our prescription trade to another pharmacy which still draws from the same companies as Kerr formerly did.

  • luvstoQ Jun 1, 2014

    I will be 'very' selective on what I purchase there anymore - would rather spend my money where stores appreciate my business more and are more accommodating, especially when it nothing coming from their 'pockets' - why be 'horsey' ??????

  • dianelucasrat May 31, 2014

    I rarely shop at Walgreen!! When they went to the points system I stopped shopping there. CVS better deals
    I have a feeling coupon fraud has a lot to do with the policy change

  • tldavids May 30, 2014

    I've never had any luck with getting the products in Clayton so I stopped even trying. Every time I'd go to the store, they either were already out or they don't carry it anyway so... not worth the hassle. The CVS store in Clayton has such friendly people and is so couponer friendly.

  • Nanee Lion May 30, 2014

    Guess I'll just be buying my papers. They have always been so strict on coupons, not at all like CVS. Don't like the points so I just shop with coupons when I can get a deal. I really like my friend Helen at the cosmetic counter in Clayton. She is great and has coupons from the paper to share with people to help them.

  • jkbfrench55 May 30, 2014

    I stopped going to Walgreens when they started the points. Thank goodness I am near the new CVS opening up soon in Clayton! They get my business anyway!

  • wral suks bauls May 30, 2014

    I hear a lot about CVs and good deals there... I need to check that out more. I don't get much from walgreens... I don't really understand why some places are so anti coupon. They get the money back from the manufacturer, plus a nominal amount for processing.

  • nceducator79 May 30, 2014

    I have rarely shopped at Walgreens...I just occasionally get the free photos they offer once in awhile. CVS just always works better for are easier to use there and I get better deals. So, this won't affect me at all.

  • RaleighFoodBlogger May 30, 2014

    I pretty much only do CVS now... seems like I ALWAYS have problems at Walgreens using coupons (the only place I ever have problems). And now with this, I'm sure I'll visit them even less.

  • scubagirl2 May 30, 2014

    It's all about the money.