5 On Your Side

TV, phone, Internet companies' prices can be 'deceptive'

Thousands of North Carolina residents have complained to authorities in recent years that their TV, phone and Internet providers quoted them one price and then charged another – in some cases, more than double.
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Thousands of North Carolina residents have complained to authorities in recent years that their TV, phone and Internet providers quoted them one price and then charged another – in some cases, more than double.

Reporter : Monica Laliberte
Photographer : David McCorkle
Posted 2014-02-03T17:46:22-0500 - Updated 2014-02-03T17:46:22-0500