Simple solution, get rid of these programs and get rid of these agencies.

I agree with Gilgamesh. Thanksfully I have never had to use Social Services but I have been in several of the different offices. If you are going to work with the public and especially at an agency like this you need to step back and think about how you are talking to people. These people are not second class citizens and should not be treated as such.

Sometimes anger causes these threats,some of the staff are overly harsh when dealing with clients.It's happened on numerous times in other situations where people return to make a statement when they feel wronged.This is not the way to handle anything.But anger over rules judgement.Enough stress and lost jobs are present in our country and a kind word goes a long way to calm an angry siuation.Get off your high horse and give respect rather than say.....well it has to be our way or suffer the consequences.Understand that people have other problems and when you compound an agency that helps family and friends without reguard to the law...look out another news update... small town Henderson

Praying for all there.