WRAL TV

TWC improves WRAL-TV reception

Posted January 3
Updated January 5

Time Warner Cable is changing the frequency on which it sends the signal for WRAL-TV and Fox 50, a move expected to improve reception for viewers who have seen interference on those channels in recent months.

Most viewers won't see any difference. Those who watch WRAL and Fox 50 via antenna, satellite or another cable system are not affected. Time Warner Cable will automatically update the frequency for customers with a cable box.

Only those with televisions connected directly to their cable without a box need to take action.

WHO: If your Time Warner Cable is run direct to your television

WHEN: The change is set to take effect early Tuesday.

HOW: Take these steps to adjust the frequency:

  1. Turn on the television.
  2. Press the menu button on your remote.
  3. Look for a "channel search" or "auto program" function in the settings, which will allow you rescan your channels.
  4. Run the rescan until it's done.
  5. That's it! 

You should find that WRAL-TV and Fox 50 come in much more clearly after this move.

11 Comments

This story is closed for comments. Comments on WRAL.com news stories are accepted and moderated between the hours of 8 a.m. and 8 p.m. Monday through Friday.

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  • koenkai Jan 8, 5:50 p.m.

    Well, TWC is sending a tech...but until they get here, I can't watch WRAL, sadly. The signal is so bad for me, sometimes the TV literally goes black. :/

  • NCITGUY Jan 8, 12:14 p.m.

    Things are not any better for me either. I've got one TWC DVR and a reg. cable box. I'm also having the same issue with a few other channels as well, not all, but a few.

    I've turned off all my 4G/LTE devices (heck even took them far away from the house) and still much interference. If I leave my DVR on channel 13 (WTVD) long enough, my box locks up and completely reboots. :/

  • north81739 Jan 7, 6:43 p.m.

    " WRAL needs to take notice of this otherwise it will start loosing it's viewers. " U2

    Nah. It's TWC that will lose subscribers.

  • koenkai Jan 7, 6:14 p.m.

    I have a cable box and the picture is actually worse now...signal breaks up, audio is stuttering like mad. This change was supposed to *improve* the signal, right? Lol

  • U2 Jan 7, 6:04 p.m.

    Same here, just done re-scaning 5th time and no WRAL or fox 50. WRAL needs to take notice of this otherwise it will start loosing it's viewers.

  • north81739 Jan 7, 5:19 p.m.

    Yup. I just scanned and have no FOX or WRAL channels.

    Time to cancel TWC service and get an antenna.

  • starglow2005 Jan 7, 4:55 p.m.

    Yep....same here dshingleton. No cable box here either and we lost WRAL and Fox50 even after doing several re-scans. We'll just watch the channels that we still get until TWC screws them up too. Bye-bye WRAL & Fox50.

    WRAL.com

    Response from WRAL.com:
    You may require a service call from Time Warner Cable. They are aware that rescan is not working for a limited number of customers and should be available to assist you.

  • dshingleton Jan 7, 2:01 p.m.

    can not get WRAL5 do not have cable box...Time warner sucks they need to stop screwing up the TV!!!!

  • NCITGUY Jan 6, 7:10 p.m.

    Thanks, MarvinsWife12 for the response. We've had the same issues with other channels in the past few months and that's why I asked. Maybe we need to go the route you are taking. :)

  • MarvinsWife12 Jan 6, 2:29 p.m.

    NCITGUY, I have noticed issues as well, but can't remember if it's WRAL, Fox50 or another channel. Though it doesn't matter as I'm switching to DirectTV on Friday.

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