Local News

Software problems again delay some Wake report cards

Posted November 11, 2013

Wake County Public School System

— First-quarter report cards for Wake County elementary schools continue to be delayed, and officials said Monday they hope to issue them Thanksgiving week.

Traditional-calendar students were initially supposed to get report cards on Oct. 28, then officials pushed that date back to Tuesday. Now, officials have set a third target date of Nov. 25.

Administrators blamed the repeated delays on "an ongoing statewide software issue," saying the issue is statewide and that the vendor is working with the Department of Public Instruction to resolve the issue.

"Once the system is restored, teachers will be able to continue to enter first-quarter grades, and schools will be able to print report cards," according to a message on the Wake County Public School System website.


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  • rwsmith62 Nov 12, 2013

    Middle schools and high schools typically enter grades for homework, tests and quizzes. In elementary school grades are standards based, so teachers enter a score of 1 to 3 for some objectives and 1 to 4 for other objectives. There are many objectives each quarter for each academic area. Take a look at an elementary report card once they're out to see all the teacher has to enter times number of students in the class. Add in computer glitches, such as lost data and inability to move between objectives, and you might understand a portion of the frustration.

  • rrfan Nov 12, 2013

    Why couldn't this happen when I was in school?

  • auburn71nc Nov 12, 2013

    Guess I don't understand. I teach and I am able to enter my grades into the same program daily. My students got their report cards on time. Are elementary schools on a different program than middle and high schools?

  • BernsteinIII Nov 12, 2013

    Did they use the same company Obama used for the Obamacare website. LOL.

  • BernsteinIII Nov 12, 2013

    "WRAL should investigate the impact on teachers and their teaching by being subject to this ongoing malfunctioning software. When teachers must teach all day with very limited breaks, then plan lessons, grade student work, conference with parents before/after school, determine interventions for at-risk children, etc., etc."

    Awww, poor baby!

  • bmatt Nov 12, 2013

    There have been lots of problems with the new statewide software, but here in Cumberland County, our report cards went out on time, using the same software. Interesting.

  • Krimson Nov 12, 2013

    Pen and paper! How hard is it?!?

  • Offshore Nov 12, 2013

    This is what happens when you change the system (last year) then change it again this year. I would love to know how much in taxpayer dollars are wasted by poor, uninformed choices made by school officials. Always love to hear that change is good and sometimes painful, (yeah, at the expense of taxpayers hard earned dollars)

  • lwe1967 Nov 11, 2013

    Go pack to paper. Send the card to the parents to sign and return!

  • lickashot4bk Nov 11, 2013

    What is it about Wake County software issues? I find this to be very interesting since this area is huge for software companies.