Local News

Sites, apps come back online after major Internet outage

Portions of Amazon Web Services, the nation's largest cloud computing company, went offline Tuesday afternoon, impacting sites and services nationwide. At this same time, WRAL.com experienced issues at its hosting facility.

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Access to popular websites throttled

Access to internet services, web sites and apps returned to normal Tuesday evening, including access to WRAL.com and its related websites and apps.

Internet access issues were first reported before 1 p.m. Tuesday after portions of Amazon Web Services, the nation's largest cloud computing company, went offline Tuesday afternoon. That affected multiple companies across the United States but especially on the east coast.

WRAL.com's hosting facility in Raleigh began experiencing issues shortly after the AWS outage that limited or blocked access to content. That led to WRAL.com web and app pages loading slowly, intermittently or not at all.

A scaled back version of the WRAL.com website was made available while engineers here and at the hosting center diagnosed the issues and worked on a solution. Important news updates also were posted to WRAL's Facebook and Twitter accounts.

We apologize for the inconvenience and appreciate your patience as we worked to restore full access.

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