This story is closed for comments.
whatelseisnew Feb 25, 6:49 p.m.
Maybe what they should do is close on mondays and be be open tuesday through Saturday. Actually almost ALL government facilities should operate in that manner. At least that way, people that can not easily take time away from their job, has an opportunity to get stuff done on a Saturday. I will say my last trip to DMV was a pleasant surprise. I had to renew my license. I was in and out in 15 minutes. I don't like the receiving it in the mail deal though but I do like the 8 year between renewals. NOw they need to get rid of renewing plates. That should be a one time expense when you first register a car. There is NO reason to have to keep renewing plates. We also need to be rid of PROPERTY taxes on vehicles. That is an obscenity.
beaupeep Feb 25, 4:04 p.m.
downtowner, meet tux. tux, downtowner.
But yes, I agree. It's a pilot program. Try it. If it helps, great. If not, cancel it. What is the harm in trying something (anything!) to provide better service? Oh, right, it's a Republican idea....bad.
downtowner Feb 25, 3:39 p.m.
I have never met a person who does not complain about going to the DMV. I think taking steps to address the various customer service issues they have is a step in the right direction. We all deserve much better for our tax dollars.
Offshore Feb 25, 2:41 p.m.
I hope the "additional hours" doesn't include overtime. How can they afford to run 5 1/2 days a week, oh yeah, by raising costs to the consumer.
This has disaster written all over, hand in hand with the collection of county taxes by the state that will then be transferred to each respective county. I see short falls coming to the counties when the state says, "oops, we don't have the money to pay you your respective taxes, we have another highway to build"...
tux Feb 25, 2:21 p.m.
"Every IT guy in state government should be fired. And yes, I'm about to have to go get my license renewed and I DO have a 'tude. It just irritates me to no end when the state has a way to be more efficient and refuses to budge."
For one thing, regular IT guys in state government have no control over what type of equipment is provided; it's a lot better than it was just five years ago. Another thing, every time I go to the DMV license renewal office in Clayton it's nearly empty and I'm in and out in less than ten minutes.
letsgo Feb 25, 1:37 p.m.
What's the cost analysis of this pilot program? Basically, DMV will be open 5 1/2 days a week doing the same amount of work they would typically do Monday through Friday. They don't have enough staff to deal with regular work week as it is and now they plan to spread them out even thinner. Common sense would dictate that somewhere down the line there will be an added burden to taxpayers. Doesn't look like the State of North Carolina is trying to reduce the average Joe's taxes.
outhousecat Feb 25, 1:35 p.m.
Why can't the DMV come into the 20th century (yeah, I DO know what century the rest of us are in) and put in credit/debit swipers at their offices?
That's the way everybody does business, except them. It's a lot faster than watching some fool count out $40 worth of change, or waiting while some woman tries to find the checkbook she deposited into her pocketbook in 1997 and hasn't used since.
Every IT guy in state government should be fired. And yes, I'm about to have to go get my license renewed and I DO have a 'tude. It just irritates me to no end when the state has a way to be more efficient and refuses to budge.
beaupeep Feb 25, 1:32 p.m.
Yep, let's keep doing it the old, Democratic way. Why try anything new and innovative just to help workers out? Bev, Easley and crew had it working so smooth. Everybody just gushes over what a good time a trip to the DMV is.
What we need is a "program" using tax dollars to send DMV people to everyone's home to "lessen their burden". After all, they're "entitled" to a license.
Scubagirl Feb 25, 12:44 p.m.
"if you need to take off for a doctors appt. it seems everyone can do that so take off to get your driver license renewed. duh!!! maxcadman"
Sounds like you DON'T work for a living......most, though not all, give employees time off for doc appointments but NOT for getting a DL renewed.
jwstevens04 Feb 25, 11:45 a.m.
....and all bad things are McCrory's fault? How?
maxcadman Feb 25, 10:58 a.m.
if you need to take off for a doctors appt. it seems everyone can do that so take off to get your driver license renewed. duh!!!
Terkel Feb 25, 10:36 a.m.
Bracing for the rush of illegals.
Just another bad guy Feb 25, 10:24 a.m.
It is a pilot program that will likely expand once the kinks are worked out. The current hours don't work for those of us who do, so I am in support of it.
nav2011Raleigh Feb 25, 10:20 a.m.
THIS IS A STUPID MOVE! Not enough staff, staff who move at a snails pace and spending more time registering illegals. And, we normally only have to get our license renewed every 8 years! A STUPID MOVE!
mnelson23229 Feb 25, 9:16 a.m.
Too bad the department doesn't listen to their employees. Their "round table" to get suggestions where most participants stated they should change the hours to Tuesday-Saturday but they had made up their mind before hand. Looks like the DOT PR is putting out false info yet again since employees will be either M-F or working Sat with a day off during the week with NO ROTATION. There is no real change being done which is why almost all services aren't being supported on Sat and if there is an issue you'll be coming back on Monday because there is no support team staffed in headquarters on Sat. This is nothing but a PR ploy by the governor who went into a DMV office on a Friday in June without making an appointment (like he normally does) and is shocked there is a line. Our tax dollars would be better served if they had full service Tues-Sat and not this circus half baked plan that doesn't benefit anyone.
007KnightRider Feb 25, 9:08 a.m.
So Saturday will be the day to avoid at the DMV.
Nancy Feb 25, 8:44 a.m.
Good idea, at least people who work won't have to miss work to handle required fees from the state.
Rebelyell55 Feb 25, 8:37 a.m.
Waste of tax payers money. I can see closing one day of the week like on Wednesday and opening on a Saturday. Or even changing the hours during the week, but adding additional hours and a day ain't cost effective and is just throwing money at a problem that really ain't a problem.
maxcadman Feb 25, 8:16 a.m.
sounds great! but if your not going to increase the number of staff having extended hours is not going to decrease your wait time. that is not a real hard concept to figure out!!
Published: 2007-10-05 09:38:00
Updated: 2013-09-05 17:25:12