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Pseudonym Feb 1, 6:00 p.m.
Quote from superman: "It didnt take me too long before I realized who was getting the short end of that."
Quite frankly, I think you are getting the short end if you take this road. It's not saving you that much money or time.
But hey, not my checkbook. Proceed.
Raleighmomof3 Feb 1, 2:57 p.m.
they would have two cause the NC Quick Pass doesn't, or at least didn't, work up north where they take EZ Pass.
Sweetgrl3 Feb 1, 8:45 a.m.
Either get rid of the tolls or fix the problem. People will drive with both transponders so it is the Turnpike's problem to fix. You started this mess now fix it.
davidgnews Jan 31, 7:26 p.m.
Sometimes technology is a real mess lol.
abaugh Jan 31, 3:08 p.m.
Why would you have two toll tags? Sounds like user error!
Raleighmomof3 Jan 31, 1:53 p.m.
I for one am glad to know that they now accept EZ Pass. I always wish I had one when I travel up north and sometimes need to use the toll part of 540. So instead of just having NC Quick Pass I'd be inclined to get an EZ Pass. Anyone know how you can get one?
superman Jan 31, 1:53 p.m.
Yea yea yea. Dont use the road. Everyone is going to stay awake at night because you dont use it. I remember when I was growing up that I would sometimes get mad with my parents and wouldnt eat. It didnt take me too long before I realized who was getting the short end of that.
golowral Jan 31, 12:22 p.m.
Nah, nah, nah, nah, nah, nah. Losers. No users, no tolls. As simple as that.
superman Jan 31, 11:23 a.m.
Whose fault is it when you have two transponders in your car at the same time? Typical response--when something happens it isnt your fault you blame it on someone else. They are going to correct the problem for you but keep in mind you did this to yourself.
superman Jan 31, 11:16 a.m.
You know it is a toll road if you travel it. If you dont like the toll dont use the road. A toll is a fair way to pay for the road. Those that dont use the road dont pay and those that do use it pay. Wish they would do education the same way.
cjw6105 Jan 31, 11:05 a.m.
This is a bunch that has already sent bills to people who used the toll road during a non-tolling period, and who also sent bills for $0.00 to persons who had a transponder in their vehicles. No surprise that they'd also send multiple bills for one trip.
They have way too many cents but not much sense.
Go on, NC citizens. Support the Democrat Party. Play the lottery. Drive on the toll roads. And for citizens of Va, SC, Tenn and Ga, please visit NC whenever you need to fill up your gas tanks.
pappybigtuna1 Jan 31, 10:47 a.m.
I guess the only way I would ever use this toll road is if EMT's we transporting me for medical care
Yes, raise the taxes to study the effect of two pass cards, ALL HAIL THE DOT
itlsss Jan 31, 10:20 a.m.
Anything with the word AUTHORITY in it's name means look out for stupidity! With all the highly paid "experts" involved you would think they could have worked out a filter that that could not have allowed this problem.
spiritseeker Jan 31, 9:37 a.m.
I agree that they are two different systems, but EZ-Pass is the one that captures and transmits data to the other vendor. EZ-Pass is the first one in the transmission chain and can reject the other's data.
copperino Jan 31, 9:21 a.m.
Oh my God... Yesterday the story was just "double-billing", like it was the toll authority's fault. Today, the truth comes out that it's not their fault at all, but the fault of less-than-intelligent people who took two separate toll transponders through, and are surprised they both were read by the sensors. Come on, people! If you went up north to a $1 toll you threw two dollar bills at the toll both clerk, is it their fault?
T-Man Jan 31, 9:20 a.m.
'they should have programmed their system to accept only the EZ-Pass record and reject the other.'
They are two different systems, and the people being billed twice had both an EZ-Pass and a NC Quick Pass sticker on their cars. Once one is removed, the double billing stops. It's not reasonable to expect a company to provide that level of programming to correct what is essentially a user error.
working for deadbeats Jan 31, 9:02 a.m.
spiritseeker Jan 31, 8:43 a.m.
Holders of two different vendor transponders that were overbilled also might have had their respective charge or bank accounts debited because the charge incurred caused their pass card account balance to fall below its minimum. This amount that was debited to increase the card account balance also ought to be doubly refunded.
spiritseeker Jan 31, 8:37 a.m.
This is a software problem belonging to EZ-Pass. They are the ones passing the billing data to another card vendor. Since each transponder generated record would have the same timestamp but different vendor identifiers, they should have programmed their system to accept only the EZ-Pass record and reject the other. The state ought to fine EZ-Pass triple the amount of overbilling for this inexcusable software failure.
GravyPig Jan 31, 8:10 a.m.
"Hey Gov. McCrory, is this not part of the computer infrastructure problem you were taling about?"
This is not an infrastructure problem, more of a billing error or software glitch.
Wolfpack Joe Jan 30, 7:50 p.m.
Some company or someone is getting commission/kick backs for this toll road. First time I ever heard of advertising to take a toll road and now double billing.
I sense the the same scenario that goes on with traffic/speed cameras.
There is a contractor somewhere along the supply chain.
kindaas Jan 30, 7:41 p.m.
Has anyone else noticed that the only part of 540 that is toll is the part that encompasses the most affluent area? If 540 is going to be toll the whole thing should be, or none of it.
Constitutional-Defender Jan 30, 7:36 p.m.
This really was better left "up north" Toll roads are nothing more than a bailout for wasted taxpayer money.
JoCoLoco Jan 30, 7:35 p.m.
Boondoggle from start to finish. You know it is when they have to advertise to get folks to take it. Just say no. Either toll the whole thing or none of it.
tayled Jan 30, 7:33 p.m.
Hey Gov. McCrory, is this not part of the computer infrastructure problem you were taling about?
Published: 2008-01-11 14:37:00
Updated: 2010-06-21 13:53:03