Here is the fix for the state's IT problems:

1) Hire competent non-political IT executives.

2) Immediately terminate all large state IT contracts where the vendor has not delivered on their commitments.

3) Get out of the way of IT technology team members and let them do their jobs without interference.

4) Shove aside incompetent IT people.

5) Create 'A Teans' of high performers to tackle critical individual projects - start to finish.

6) Reduce outsourcing. Eliminate all overseas outsourcing.

7) Focus on delivering projects - not on ITIL, governance, and enterprise architecture theory.

8) Hire small agile consulting firms of developers for any outsourced state projects. Do not hire large consulting firms with long records of delivery failure like IBM.

Agency heads are looking to hire IT contractors to assist with the consolidation and to work out bugs in the system, said McCrory, who also named Chris Estes as the state's chief information officer, putting him in charge of IT operations.

Estes most recently served as a principal at strategy and technology consulting firm Booz Allen Hamilton. He previously worked as business development manager at consulting and accounting firm PricewaterhouseCoopers and at IBM.

This the Fox guarding the Hen house. Somebody is going to get paid in Full.

After you "cut the fat" for several years, at some point you start cutting muscle and bone. Sometimes you can "do more with less", but eventually you "do less with less". Sometimes outsourcing is good... if you can get the same job done, for less money. But, if you get horrible services for less money, what have you saved, really? Your clients/users are frustrated, and some of the sharp ones even have a faint realization that, "it used to be better, than now, wasn't it".

I'm a little lat eto the party, but lots of good comments here about the lack of 'good' IT in state government.

One of the BEST comments was about keeping upper management OUT of IT decisions. They have no clue what's going on in the trenches nor anything about the current technology. Let your coders do what they do best, code....let the managers fuss and fight, and keep the politics out of the code!

Also, don't you think we have enough programmers that are out of work right now?? Why does every manager think everyone from INDIA is a freekin' genius?? Most of the times I've seen code outsourced, it has had to be rewritten....itis poor code - you get what you pay for and $10/day code is terrible!

Get the cronies out and hire someone that can drive a project sans politics and I'll show you a system that will hum witht he best!!

"However Bev never made this statement. She does not have enough insight to understand that the 'state government IT system is broken'. In fact she amplified the problem by appointing incompetent IT executives to state positions during her tenure.....westernwake1

'And just how would you know this? ...' - trueblue0100

OK. Please point me to a single press release or news story where Bev Perdue states the state IT system is broken. The closest you come is when she was trying to defend the IT performance of the unemployment and HHS offices.... saying a few IT updates were needed.

BTW... Read this thread and others. I offered viable solutions and outlined the state IT problems in detail.... leading other posters to state I 'nailed it'.

Governor McCrory, how about hooking me up with a job so I can help fix IT. You're gonna need a lot of help!

"However Bev never made this statement. She does not have enough insight to understand that the state IT system is broken. In fact she amplified the problem by appointing incompetent IT executives to state positions during her tenure.....westernwake1

And just how would you know this?" trueblue

It's called reading the news.

However Bev never made this statement. She does not have enough insight to understand that the state IT system is broken. In fact she amplified the problem by appointing incompetent IT executives to state positions during her tenure.....westernwake1

And just how would you know this? It's funny how people like you always KNOW the facts AFTER they come out. Most of you Bev haters would have complained about anything she said or did. Isn't that the republican/conservative way? You always seem to complain about the problems, but offer no viable solutions. You may not realize it, but this trait make you totally useless and worthless.

Nothing wrong with spending on infrastructure if it makes you better equipped to be more efficient in the long-run.

For some reason so many people have had that "any government spending is bad spending" mantra hammered in to them, which is ridiculous.

westernwake1 nailed it. Too many theoriticians who know the acronym ITIL, went to a junket conference about it, and think they know about it. Anyone who has studied (or rather, attempted to study) ITIL knows it's a hot mess. The intentions are good, but putting it on paper is a mess, and actually attempting to implement it is even worse.

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