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4:47 p.m. • 5-21-13

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Comments :: Raleigh's Republic, a David, takes on wireless Goliaths

12 Comments


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You say "As far as customer service...I don't consider a call center in India as being A+ myself."

Quite a few of the negative reviews from Republic users come from the fact that Republic doesn't even have a call center! I agree, don't like being handed off to a sub-par call center, but at least you get to talk to a human.

From Republic's website "We don't have a call center or a 1-800 number. We don't like waiting on hold when there are answers available immediately--and we assume you don't either. Here at republic we believe in helping each other out as much as possible. That's why we rely strongly on our community for the most up-to-date info and help tips."

If it works I'm in and will buy stock if they offer it. I've had it with big companies ripping people off just because they can.

"Republic uses Verizon as the back-up to Wi-Fi...It rolls in and out seamlessly in my case and smokes the TMobile service I was paying $30 more a month for." - Gatsby

You are mistaken. Republic uses Sprint as the backup to wi-fi, not Verizon. That's one reason I'm on the fence about trying Republic...because when I had Sprint it was HORRIBLE. Dropped calls left and right, and no signal in many areas that other providers had full signal.

"This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way."

What do you call it when Gov't and Industry work in conjunction, like with TWC Sponsored House Bill 252??? I call it Fascism??? YMMV...

Let's hear from someone living in Wilson about how Gov't should stay out of this industry... How is you service down there Wilson??? Greenlight is touted as the best service in the State...

This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way. fatchanceimwrong

go back and read the article - their business model is based on using "free public wifi" with cellular back-up. that is just like your private home security system that doesn't do anything but call the public security (police). it is making money off of something that is already tax payer provided. so get off your high horse about gov't staying out of private industry because if it wasn't for the free public wifi (gov't) then they would be charging as much as everyone else.

Disgruntled customers internet trolls for the various companies being hurt by the Republic? As far as customer service...I don't consider a call center in India as being A+ myself.

Just Sayen'

aust1648...

How many of those complaints are just trolls for the various companies threatened by the Republic? If you want to continue to pay more for less by all means stay away but I would recommend using their 30 day money back guarantee tojudge for yourself.

Just Sayen'

Republic uses Verizon as the back-up to Wi-Fi...It rolls in and out seamlessly in my case and smokes the TMobile service I was paying $30 more a month for.

I considered doing this but a simple google search reveals a lot of frustrated and disgruntled customers. I like the concept, just don't think the customer service is very good.

This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way.

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