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aust1648 Dec 18, 8:41 a.m.
You say "As far as customer service...I don't consider a call center in India as being A+ myself."
Quite a few of the negative reviews from Republic users come from the fact that Republic doesn't even have a call center! I agree, don't like being handed off to a sub-par call center, but at least you get to talk to a human.
From Republic's website "We don't have a call center or a 1-800 number. We don't like waiting on hold when there are answers available immediately--and we assume you don't either. Here at republic we believe in helping each other out as much as possible. That's why we rely strongly on our community for the most up-to-date info and help tips."
novacrazy2000 Dec 17, 3:08 p.m.
If it works I'm in and will buy stock if they offer it. I've had it with big companies ripping people off just because they can.
scot30 Dec 17, 2:14 p.m.
"Republic uses Verizon as the back-up to Wi-Fi...It rolls in and out seamlessly in my case and smokes the TMobile service I was paying $30 more a month for." - Gatsby
You are mistaken. Republic uses Sprint as the backup to wi-fi, not Verizon. That's one reason I'm on the fence about trying Republic...because when I had Sprint it was HORRIBLE. Dropped calls left and right, and no signal in many areas that other providers had full signal.
krimson Dec 17, 1:57 p.m.
"This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way."
What do you call it when Gov't and Industry work in conjunction, like with TWC Sponsored House Bill 252??? I call it Fascism??? YMMV...
Let's hear from someone living in Wilson about how Gov't should stay out of this industry... How is you service down there Wilson??? Greenlight is touted as the best service in the State...
archmaker Dec 17, 1:13 p.m.
This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way. fatchanceimwrong
go back and read the article - their business model is based on using "free public wifi" with cellular back-up. that is just like your private home security system that doesn't do anything but call the public security (police). it is making money off of something that is already tax payer provided. so get off your high horse about gov't staying out of private industry because if it wasn't for the free public wifi (gov't) then they would be charging as much as everyone else.
Gatsby Dec 17, 11:35 a.m.
Disgruntled customers internet trolls for the various companies being hurt by the Republic?
As far as customer service...I don't consider a call center in India as being A+ myself.
Gatsby Dec 17, 11:21 a.m.
How many of those complaints are just trolls for the various companies threatened by the Republic? If you want to continue to pay more for less by all means stay away but I would recommend using their 30 day money back guarantee tojudge for yourself.
Gatsby Dec 17, 11:06 a.m.
Republic uses Verizon as the back-up to Wi-Fi...It rolls in and out seamlessly in my case and smokes the TMobile service I was paying $30 more a month for.
aust1648 Dec 17, 11:06 a.m.
I considered doing this but a simple google search reveals a lot of frustrated and disgruntled customers. I like the concept, just don't think the customer service is very good.
fatchanceimwrong Dec 17, 11:05 a.m.
This is the result when the gov't stays out of private industry and lets free enterprise and competition work. It almost always benefits the consumer. Too bad they can't see healthcare this way.
dmccall Dec 17, 10:18 a.m.
I'm definitely pulling for these guys. I went with the $30/mo WalMart plan (100min talk/unlim data and mms) for my Nexus4. Considered some of these virtual carriers but there were two problems: They are subs of the Sprint network, which has terrible coverage in Raleigh and is CDMA, and they require phones that aren't that great. It looks like Republic is using pretty good phones, though. Will definitely keep an eye on this. I wish a virtual carrier with low rates were on a GSM network.
Gatsby Dec 17, 10:18 a.m.
Got it and L-O-V-I-N-G it! Wow...Red alert to all over-priced cell phone and contract scams. There is a new sheriff in town and the Republic is taking names.
Seriously though...Thank you Republic Wireless...America needs more companies like you that focuses on the consumer & not greed. Treat your employees good and your customers better and watch that bottom line grow.
Published: 2008-01-11 14:37:00
Updated: 2010-06-21 13:53:03