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  • BernsteinIII Nov 9, 2012

    "What is your objection to these plates? There is obviously a demand as people continue to buy them. " - davidk

    A lot of the plates can't even be recognized as belonging to the state and at best, are difficult to read. To me, being able to identify a plate's state easily is important for law enforcement. Heck, if someone with NASCAR plate or Smokey Mountain plate were involved in an accident and sped off, I doubt that most people would be able to read it!!!

    Plus, I've not seen evidence that the state actually *makes* money selling those. I'm not saying they don't, I'd just like to see the calculations they use.

  • tran Nov 9, 2012

    They closed the license plate agency in Lexington 3 years ago and as far as I know it hasn't reopened. The DMV closes these down with no plan to reopen them. They just send people to the next town to do business. Have any they closed ever reopened?

  • lasm Nov 9, 2012

    LKG-Lover: "there is a considerable effort involved with both these closings and the oening processes. This is government waste. Any potential savings gained from using contractors is probably lost due to the overhead of auditing, closing and opening offices."

    There is absolutely no record of research from everyday citizens to support this statement. Opinions are just that-uneducated (in the practice of a certain field) and bias opinions. I have never understood how anyone can state a fact about anything they have no knowledge of nor education in.....
    If the State has closed a few offices for misconduct, especially in financial areas, it would seem that those critical of the independent license plate offices and our DMV Division would applaud them for being diligent-not the opposite.

  • davidk_at_unc Nov 9, 2012

    "They should standardize all the NC plates and stop the vanity garbage. They are state government and should not be attempting to make a profit. They should have plates that are readable and recognizable as NC license plates." -- immaannoid

    What is your objection to these plates? There is obviously a demand as people continue to buy them. They aren't costing taxpayers any additional money ... in fact, they're apparently money makers. Could it be that you're just prejudiced against anything that you don't personally like ... anything that's "different"?

  • dwntwnboy Nov 9, 2012

    "They are state government and should not be attempting to make a profit" but the new Gov wants NC to be a like a "business"...in other words, to juice us for as much as they can for the bottom line. Look out NC, we just became "customers" of a store called NC Government...that ironically, we own!!

  • Road-wearier Nov 9, 2012

    Hysterical. Conservatives howl for privatization of everything...but when this happens they howl for the state to take it over 'like it should be.'

    Can't have it both ways, kids. If you farm out to for-profit firms, they are going to do everything they can to maximize those profits...and it probably won't be pretty or always ethical/legal.

  • BernsteinIII Nov 9, 2012

    They should standardize all the NC plates and stop the vanity garbage. They are state government and should not be attempting to make a profit. They should have plates that are readable and recognizable as NC license plates.

  • westernwake1 Nov 9, 2012

    I find the system of independent license plate offices to work very well in North Carolina. The issue is that the service varies among offices. Some offices provide great service and others (like the office in this article) provide poor service.

    In order to fix the problems, the state needs to only provide office contracts to people/firms qualified to operate them from a knowledge/financial perspective, and take the politics out of the selection process of plate office owners.

    The DMV needs to provide clear standards of the requirements to hold a plate office contract and then monitor performance continually (which they seem to be doing).

  • mtnmama Nov 9, 2012

    Craziest thing I've ever heard. Gov. Elect McCroy has pledged a customer service culture...hopefully he'll fix this. Not the place for privatization.

  • ripetomatoes Nov 9, 2012

    Smithfield's license plate agency is great.
    I think integrity and honesty are the reason.
    All the opinions I read here are not supported by any research other than previous news stories.
    This system is one of the few in this state that ain't broke enough to waste money trying to fix.

  • aetius476 Nov 9, 2012

    "Caprina Kirkpatrick, 43, who has operated the Chapel Hill office since 1999, denied any wrongdoing. She admitted that the office made a lot of mistakes, but she said they weren't intentional or malicious."

    This woman was 30 YO when she was awarded the contract to run the CH office for the state. She had no background or qualifications other than being a favored minority (female and AA).

    What do they expect with such policies and no due diligence for hiring contractors?

  • catherinecatlewis Nov 9, 2012

    I for one LOVE the contracted license plate companies. The one off of Buck Jones near Crossroads in Raleigh is terrific. They are efficient, pleasant and helpful. Treatment I NEVER receive at the government-run DMV.

  • LKG-Lover Nov 9, 2012

    The fact that contractors are used was initiated by the legislature. They use these as a way to award contracts to their political friends. If DMV is closing 3-4 of these offices a year, there is a considerable effort involved with both these closings and the oening processes. This is government waste. Any potential savings gained from using contractors is probably lost due to the overhead of auditing, closing and opening offices. It seems the state would be better off having these be permanent state employees like the drivers license offices. In fact, it would probably be nice if they were combined so citizens don't have to go to two differnet offices for DMV services.

  • justiceforall Nov 9, 2012

    There are a lot of nervouse NC government offices after Tuesday's results. The party is over. Pocket that money and run.

  • Crumps Br0ther Nov 9, 2012

    This is how government runs things. Enjoy your healthcare

  • Milkman Nov 8, 2012

    In Durham sometimes it's easier to drive to the main DMV office in Raleigh with all the parking hassles and distance rather than go to the Durham office 3 or 4 or 5 times and be told something different each time. Maybe this system is working fairly well, but there needs to be more consistency between the "home office" and the local offices.

  • Rebelyell55 Nov 8, 2012

    It's good they're finding problems and fixing them, but my question has to be why does two different agencies review the book? On top of that we have a state auditor agency. Why isn't this agency checking behind these contractors?

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