This fee wouldn't be so bad if their service was actually decent.

TWC has a gangster business model. They know you can't get it elsewhere so they charge what they want and if you have a problem, then you have to deal with their front-line of untrained, sarcastic and clueless support. Whom of which will gladly hang-up in your face or blatantly lie just to get you off the phone. I could write a 20+ page paper on how horrible their services are, why they are so bad and why I left.

Uverse is a breath of fresh air in comparison, and I am SO glad they are FINALLY getting some competition in the area.

I also received that notice, but now I wonder if TWC is going to lower my cable bill due to the 6 channels that I won't be able to view if I do not want to pay the monthly ransom price to receive these 6 channels that are moving to the digital tier? Any lawyers out there that would like to comment?

Just got a notice today that starting 12-04-12 that you will need a Digital Adapter to get about 6 selected channels. The adapter will be free but starting 1-1-2015 they going to charge .99 a month for each adapter. It states that you can order the adapter on-line but it aint so. You have to call. Guess TWC doesnt have internet.

switching from TWC to ATT. Guess my timing was good and will be saving money as well.. had on real problems with cable.. my old DSL seemed faster than the so call 20 meg down turbo service.

$3.95 a month X 500,000 customers = $1,975,000 EACH MONTH in Time Warner's pocket, on top of the already inflated prices that they charge for Internet service. And does Time Warner drop this fee after they've paid the purchase price for the cable modem? No. What a rip-off!

Not a problem. My contract with TW ends today and Century Link will soon be my provider for phone, internet and TV. There is no doubt in my mind that TW has the worst customer service on earth.

"This is deplorable... SS is going up 1.5%.. electric 12%... and TW 10+%.. what are the seniors going to do???"

Hey Mom120, while TWC is indeed a horrid company, cable is a luxury and not a right, so seniors or anyone else who can't afford it should make the decision to do without. As the election results from just a few nights ago indicate, there's clearly a large and growing segment of this country who believes the government owes them such things as cable tv, cell phones, health care, etc., but I for one do not. The takers in this country are now outnumbering the makers, and once they've tasted the "crack" that is free stuff, we won't be able to get them off of it. Now back to our collective point that TWC stinks.

Guess I got lucky on this one, at least for awhile. I have a 2-year locked in agreement. Got a pretty good package deal from TWC to drop DirecTV.

As bad a TWC might seem to some. Cell companies are still the worst for nickel and dime-ing you to death.

get used to it it's the new norm!

When I saw the postcard from TWC, I immediately purchased my own modem. The cost of a reasonable quality "approved" modem was only $55. So, my ROI is only 14 months.

While there is a risk of equipment failure/obsolescence, I will take that risk rather than repay for a 6 year old modem that TWC amortized years ago from my payments.

The hook up on my end was simple. As you would expect, the TWC customer service was inept and took 8 hours to get the connection up, in spite of me giving them the correct MAC address three times.

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