WRAL SmartShopper

WRAL SmartShopper

Share your deals & questions 2/5

Posted February 5, 2016

Mini savings account

Found a deal today? Here's the place to share it.

Have a question that doesn't fit into any of the other threads? Here's the place to ask it.

I hope you have a fabulously frugal day! As I always say, it's your money, spend it wisely!


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  • vlynn Feb 5, 2016

    NANEE LION to update java, just go to the website follow instructions to let it check the version you have, install the right one and remove all old versions. You may still need to visit Best Buy to have them clean up stuff (if you bought it there it should be free).

  • Nanee Lion Feb 5, 2016

    Thanks for your help. I do not know how to update JAVA. I think that is why I can never print from smartsource and some other sites. It might be time to take my laptop to get it cleaned out at Best Buy.

  • jdouglas13 Feb 5, 2016

    Nanee Lion -- Vlynn gave you some great advice. My two cents is when you are testing out your printer, don't test it with the good coupons you want like I did! Test it with coupons you have no interest in so you don't lose your good coupons to a malfunction. :p

  • vlynn Feb 5, 2016

    NANEE LION another thing to check is to make sure JAVA is up to date on your computer. If you can print stuff other than coupons ok, something may be out of date on JAVA.

  • vlynn Feb 5, 2016

    NANEE LION re printer issues: check your ink. If this printer uses both color and black cartridges, sometimes it has an issue if one of the cartridges is getting low. If it only uses black then it could be that the print heads need to be cleaned. This could be the problem if it uses color & black, also. After you check the ink, run the printer troubleshooting program (look at your printer manual to see how to do it) and clean the print heads. Hope this works.

  • Nanee Lion Feb 5, 2016

    Could someone please help me. My Canon MX340 copier is not printing the image on my coupons. Today I tried to print and it is not showing the exp. date. the bar code prints find but not sure if anyone is going to take these. Thanks for any help you can give me.