Seniors say they're socked in by ice in parking lot
Some residents at Capital Towers, a retirement community in Raleigh, said property managers failed to clear ice and snow from the parking lot this week.
Posted — Updated“I'm a person who usually goes out every day, but we couldn't get out because of the ice,” said Shirley Tarrant, a resident at Capital Towers retirement community on Six Forks Road in Raleigh.
Tarrant and Marcia Brookins represent their neighbors on the Residents' Council at Capital Towers. They say when employees went to a conference in South Carolina this week, some of the more than 300 residents felt abandoned.
Their top concern was the parking lot, which was not adequately cleared of snow and ice from the week’s winter storms.
“Really, this is adult day-care today,” she said.
They say heat and hot water have also been intermittent, leading residents to bundle up and dishes to pile up.
“The heat and hot water was off and on for the last couple of days, but they did have someone come out to fix it,” said Tarrant, who has lived there for two years. “Right now, we don't know how long the heat and hot water is going to last.”
"There was a heat issue on Tuesday that was immediately repaired, but there has not been an issue ongoing this week with heat and water,” property manager Rita Blackmon said. “The parking lot has been professionally cleaned."
Residents say they still feel unsafe.
“Safety is the most important thing in the world for older people,” Brookins said.
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