Local News

Seniors say they're socked in by ice in parking lot

Posted February 19, 2015
Updated February 20, 2015

— For senior citizens, walking on an icy parking lot is a risk not worth taking.

“I'm a person who usually goes out every day, but we couldn't get out because of the ice,” said Shirley Tarrant, a resident at Capital Towers retirement community on Six Forks Road in Raleigh.

Tarrant and Marcia Brookins represent their neighbors on the Residents' Council at Capital Towers. They say when employees went to a conference in South Carolina this week, some of the more than 300 residents felt abandoned.

Their top concern was the parking lot, which was not adequately cleared of snow and ice from the week’s winter storms.

Brookins, 67, a retired art teacher from Connecticut, said Thursday that residents couldn’t leave because they worried about navigating the lot.

“Really, this is adult day-care today,” she said.

They say heat and hot water have also been intermittent, leading residents to bundle up and dishes to pile up.

“The heat and hot water was off and on for the last couple of days, but they did have someone come out to fix it,” said Tarrant, who has lived there for two years. “Right now, we don't know how long the heat and hot water is going to last.”

Representatives with Excel Property Management, which runs Capital Towers, said staffers remained on the property despite the conference.

"There was a heat issue on Tuesday that was immediately repaired, but there has not been an issue ongoing this week with heat and water,” property manager Rita Blackmon said. “The parking lot has been professionally cleaned."

Residents say they still feel unsafe.

“Safety is the most important thing in the world for older people,” Brookins said.


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  • Phil Wardlow Feb 20, 2015
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    Our elderly friends deserve better than this!

  • Mannin Black Feb 20, 2015
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    I usually side with seniors on many issues but come on now. They should be lucky the power stayed on. This was not a snow event, it was ice which can not be swept away so easy. Suck it up and rough it out like the rest of us.

  • Keith Hayes Feb 20, 2015
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    Well since the headed the state government declared a state of emergency and told people to stay off the roads where did these people need to be going. It was an ice and snow event across the entire state so sure they would have some in their parking lot as well. I would say that as far as any legal issue goes they would have better traction in that ice in their parking lot than they would in a court of law.

  • Angie Cox Feb 20, 2015
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    this is the first time I will say that ALL parking lots whether it be Dunkin Donuts, Starbucks, wherever were the worst I've ever seen in Raleigh. Could be that it was ICE and not SNOW. makes plowing a lot more difficult I would think.

  • Mary Zulch Feb 19, 2015
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    Wilson Craig...they may be "bellyaching" for a very legitimate reason. It certainly seems that way to me. Maybe you should rethink things a bit. I believe their concerns are very legitimate, from a legal and medical stand point.

  • Mary Zulch Feb 19, 2015
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    The owners have a legal responsibility to make this a safe place during weather events. I suggest they all check their legal documents . Maybe they should all sue for money paid for a weather condition this decrepit place did not live up to. Fact: they need to be able to go in and out of the building safely. Some lazy mutts employed by this facility did not do their job. Hire more competent people, might cost you more, but it IS better than a law suit or 2 or 3 or 8 for injuries. It is a thought.

  • Donald Holder Feb 19, 2015
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    The parking l doesn't look clear to me.

  • Sherrill Craig Feb 19, 2015
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    All the residents of that place do is bellyache....That is all they have ever done.