Mobile Apps Policy

Last updated: 19 December 2014

In addition to the terms of the WRAL.com Privacy Policy available here (Privacy Policy), this Mobile Apps policy explains how WRAL may process personal information for online services accessed from mobile devices (“Mobile Apps”). This applies to all WRAL Mobile Apps that link to this policy. Please note that this is a general overview of what may be processed and additional specific notices and terms will be applied within specific Mobile Apps where appropriate and/or required by law.

  1. INFORMATION WE COLLECT AND HOW IT IS USED
  2. HOW WE SHARE PERSONAL INFORMATION
  3. AUTOMATIC DATA COLLECTION AND ADVERTISING
  4. ACCESS AND OPT-OUTS
  5. CONTACT US

1. INFORMATION WE COLLECT AND HOW IT IS USED

We have set out the types of information we collect and how it is used below. The information collected will depend on the functionality of the specific Mobile App you are using and additional information may be collected through the Mobile App as specified in the Mobile App.

  • Unique Identifier
    • A unique identifier is an ID assigned based on the installation of a specific app on a specific device. We may associate this ID with other information and will treat the combined information as personally identifiable information in accordance with this policy for as long as it is combined. This type of ID does not allow an app user to be tracked across multiple apps or for us to track a user who has uninstalled and reinstalled the app.
  • Location Information
    • When you use one of our location-enabled services, we may collect and process information about your actual location. Some Mobile Apps and other online services require your location information for certain features to work, such as weather forecasts based on your current location. Some apps may collect your location from beacons, even when the app is not open or in use. Where a Mobile App does collect precise information about the location of your device, that information can be used to customize your app experience, including customized content, advertising or special offers based on your reported location. To disable location information from being used by us or advertisers, go to the mobile device settings menu to opt out of location services for this app (iOS devices), or turn off Bluetooth connections (Android) to prevent any location information from being reported to us by your mobile device, or contact our Privacy Administrator. Please note that the Mobile App may not be able to provide certain services if you opt out of providing location information. The location-based services offered in connection with our Mobile Apps are for individual use only and should not be used or relied on as an emergency locator system, used while driving or operating vehicles, or used in connection with any hazardous environments requiring fail-safe performance, or any other situation in which the failure or inaccuracy of use of the location-based services could lead directly to death, personal injury, or severe physical or property damage. The location-based services are not suited or intended for family finding purposes, fleet tracking, or any other type of business or enterprise use – other products exist today that may be used specifically for these purposes.
  • Log Information
    • When you use the Mobile App or view content on our websites we may automatically collect and store certain information in server logs including but not limited to internet protocol (IP) addresses, device information, internet service provider (ISP), clickstream data, browser type and language, viewed and exit pages and date or time stamps. We may use log information as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other online services, prevent fraud, provide technical support and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.
  • Unique Mobile App Numbers
    • When you install or uninstall a Mobile App containing a unique Mobile App number, or when such a service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us. We may use the Unique Mobile App numbers as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other online services, prevent fraud, provide technical support, conduct research, generate analytics, to address internal online services operations, and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.
  • Information you submit through the Mobile App
    • WRAL Mobile Apps do not currently require user registration or handle financial transactions. If registration or purchase transactions are offered in the future, we may ask you to provide (a) your name, email address, age, user name, password and other registration information; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use Mobile Apps from us; (c) information you provide us when you contact us for help; (d) credit card information for purchase and use of the Mobile App; and (e) information you enter into our system when using the Mobile App, such as contact information. We may also use the information you provided us, in accordance with applicable laws, to contact you from time to time to provide you with important information, required notices and marketing promotions.
  • Information we may collect through the Mobile App
    • We may use information collected through the Mobile App as specifically indicated in the Mobile App, as well as to assess the performance of our Mobile App or other online services, prevent fraud, provide technical support, conduct research, generate analytics, to address internal online services operations, and/or respond to your needs. We may also use this information to personalize the services offered by us or our affiliates, including providing personalized advertising on some Mobile Apps.

This information may be collected via the use of Cookies and other Tracking Technologies. For more information about the use of cookies and similar technology please see our full privacy policy here: Privacy Policy.

2. HOW WE SHARE PERSONAL INFORMATION

Subject to applicable laws and the terms of our Full Privacy Policy Privacy Policy, unless we specifically disclose it in the app, we will not share your usage and personal information with operating systems, carriers and platform providers and/or other mobile apps either operated by us or third parties, as well as any other entities described in any particular Mobile App.

3. AUTOMATIC DATA COLLECTION AND ADVERTISING

Some online services, including Mobile Apps, may be supported via advertising, and collect data to help the online service serve ads. We may work with analytics companies to help us understand how the online service is being used, such as the frequency and duration of usage. We may work with advertisers and third-party advertising networks, who need to know how you interact with advertising provided in the online service which helps us keep the cost of online services low or free. We may also work with consumer data resellers that buy and/or sell information to other companies for multiple purposes including offering products and services that may interest you. For information about your choices relating to these activities, see our Full Privacy Policy.

4. ACCESS AND OPT-OUTS

Where required by applicable law we provide online visitors with access to personal information they provide through online services and the ability to review, update and correct it as and when necessary. Such requests may be subject to a small fee. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, and possibly photo ID before granting access to your personal information.

In addition to the options provided by your mobile operating systems, you may opt out of processing of personal information on Mobile Apps as follows:

  • Uninstalling the Mobile App – you can stop all collection of information by the Mobile App easily by uninstalling the Mobile App. You may use the standard uninstall processes as may be available as part of your mobile device or via the Mobile App marketplace or network;
  • Opt out of advertising – see the instructions below or contact our Privacy Administrator for information about how to opt out from the use of information to serve targeted advertising by advertisers and/or third-party network advertisers. Note that the effect of opting out of targeted advertising will be to prevent targeted advertising, but not prevent you from seeing all advertisements, and information may still be collected for other purposes (such as research, online services analytics or internal operations):
    • For Apple Users:
      • iOS 7 or higher, you can change your settings in the following location: Settings > Privacy > Advertising
      • iOS 6, you can change your settings in the following location: Settings > General > About > Advertising
      • iOS 4 or 5, you can opt out following the instructions: Apple Privacy Policy
      • For further information please see Apple's website at Apple Privacy Policy
    • For Android Users:
      1. Open the Google Settings app on your device
      2. Select Ads
  • Opt out of location data – Go to “settings” on your mobile device to opt out of the collection of location data. Turn off Bluetooth connectivity to prevent beacons from recording your device’s location. You also can contact our Privacy Administrator for information about how to opt out from allowing us to have further access to your location data. Please include as much detail as possible when you make a request, and please note that the Mobile App will no longer function if you opt out of providing location information.

5. CONTACT US

For any questions in relation to this Mobile Apps Policy please contact our Privacy Administrator.