Reporting potholes helps drivers stay safe, get paid for damages
This month's snow and ice means drivers should look out potholes. Speak up because crews need to know there's a problem in order to fix them.
Posted — UpdatedThe North Carolina Department of Transportation said the "freeze, thaw, freeze" cycle can cause dangerous and destructive potholes.
In January, the DOT had 430 reports in Wake County on state-maintained roads.
As a driver, it's your responsibility to let the DOT know about potholes.
Once it has been reported, people who have car damage after hitting a pothole have a slightly better chance of getting repairs covered, but the process is tough.
There is no chance of reimbursement if crews were not alerted to the hole, so it is important report online.
The North Carolina Department of Transportation maintains the majority of roadways in the state.
Between 2013 and 2015, the DOT received 716 road-related claims covering everything from potholes to guardrail accidents, according to a 5 On Your Side report from 2015.
The department paid on 52 claims, or 7 percent.
Fixes are not guaranteed immediately, but the sooner they are reported the sooner they will be put on the list for repairs.
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