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RDU Gets New Security Checkpoint System

Posted April 1, 2008

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— The Transportation Security Administration on Tuesday introduced a pilot program at Raleigh-Durham International Airport that could mean faster lines through security.

Passengers can choose their line based on how often they fly. Lines are color coded: One for frequent fliers, one for casual fliers and one for families and those who aren't familiar with the process.

The system is in place at Terminal C and could expand to Terminal A in the future, officials said.

“The Self-Select Lanes program is a way to make the checkpoint less stressful and more user-friendly for travelers, enhancing security as a result,” Michael Zunk, RDU's TSA federal security director. “Calming the checkpoint environment makes it easier for behavior detection officers to identify suspicious activity.”

RDU is the seventh airport in the nation to launch the system, which debuted in Denver and Salt Lake City two months ago.


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  • davidgnews Apr 1, 2008

    When I recently flew to Atlanta, TSA was moderately 'ok.' There were some really abrupt, rude ones in Atlanta before boarding the flight back - and I mean, just nasty to people (myself included). If they don't like their job, they should go somewhere else !!!

  • gratefultoGOD Apr 1, 2008

    um... as a retired airline personnel.... TSA stands for THOUSANDS STANDING AROUND! what would help the system??? getting competent people... that would require adequate pay! and do you think that our nations secuity would allow that >>> NOOOO!!! I knew a TSA employee that was "let go" from his/her job of over 20 years due to menal instability. He/She had sooo much time off for menal evaluations, break downs.. etc. He/She is now a TSA employee at RDU> I FEEL SAFE (sacarsim)

  • NCFF Apr 1, 2008

    This along with the proposed "softer-gentler" calming new age music to reduce stress will certainly make it light year's better (sarcism)....

    There are things they could do -- but this is more fluff than substance. For the most part, they (TSA) seems to be doing somewhat better at projecting demand (passenger loads) with supply (screeners and open lines) -- but the real opportunity rests collectively with the travelling public to expedite the screening process.

    It irks me when I still see folks showing up with liquids in greater than 3-oz containers, or not bagged and plugging things up during the scanning process -- this despite all the signs, reminders and time since this has been "the process". ARRGH!

  • ratnix Apr 1, 2008

    This reminds me of the U-Scan lane at the Teeter, with the dimmest bulb staring at the screen trying to decide if they have items under their cart.

    Self-selection would be fine for competent people. Throw the general populace in with TSA agents, and it's a mess waiting to happen.

  • angora2 Apr 1, 2008

    My thoughts exactly, deked. From what I've seen, being an "experienced" flier doesn't necessarily mean you're an efficient one. Many times I have seen people go back through the scanner multiple times because of belts, jewelry, change in pockets, and all kinds of stuff. Most are fairly used to flying, just negligent and unconcerned with inconveniencing those of us who are ready quickly. But these same people will choose the frequent flier line because that's just the way they are.

  • deked53414 Apr 1, 2008

    "RDU is the seventh airport in the nation to launch the system, which debuted in Denver and Salt Lake City two months ago."

    How well has the system worked in the other airports? What is the feedback? I don't see how this is necessarily a BAD thing, as long as people choose the correct line. (After all, what's to stop someone from choosing the 'frequent traveler' lane, assuming it will go faster, even if they don't fly often?)