In July and August, DHHS officials downplayed widespread technical problems with the state's new food stamp system, prompting frustration from social services directors and building up a massive backlog of cases.
A worker described by auditors as a "point person" for the the rollout of NCTracks, the new Medicaid billing system, has gone to work for the contractor in charge of the troubled project.
State health officials tried to reassure lawmakers Tuesday that the much-maligned NC Tracks system that helps the state handle Medicaid billing is getting better and service providers are getting paid.
In an exclusive interview with WRAL News, Secretary of Health and Human Services Aldona Wos also placed some of the blame for the troubled launches of two computer systems at the feet of counties and the media and defended hiring and compensation decisions that have been widely criticized in recent months.
Department of Health and Human Services officials may have violated the North Carolina Constitution when they cut a $37,000 check to an outgoing worker on the job for only a month, personnel experts say.