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Posted: July 22, 2010

AT&T service restored in eastern N.C.

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Raleigh, N.C. — AT&T has restored service to wireless phone customers in eastern North Carolina, a company representative said Thursday morning.

An "equipment issue" began affecting customers in North Carolina, Georgia and Tennessee around 7 a.m. Wednesday, spokeswoman Crystal Prince said.

"AT&T technicians worked to resolve the issue, and service is now restored," Prince said in a statement released around 9 a.m. Thursday. "We apologize for any inconvenience to our customers."

AT&T wireless customers in Raleigh, Carthage, Sanford, Goldsboro, Fayetteville, Wilson and Durham reported to WRAL News that they had trouble making calls and receiving voicemail messages.

RELATED TOPICS: Fayetteville, Durham, Raleigh

Copyright 2011 by Capitol Broadcasting Company. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
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27 Comments


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Latest Comments
"I wonder if AT&T will reflect the time without service on our bills. Yeah right." Actually I've had similar issues with other carriers in the past and they generally will issue credit for the downtime, However in the past, I've usually had to ask for it...
Click to view my profile Vietnam Vet
July 22, 2010 6:31 p.m.
I started having problems with my phone at 8am on Tuesday. I lost all signal by 9am Tuesday and did not get any back until this morning around 8am. Even then it was about 1/3 as strong as normal and no internet access. It seems to be back to normal now. I wonder if AT&T will reflect the time without service on our bills. Yeah right.
ORMA
July 22, 2010 6:13 p.m.
problem was fixed until about an hour ago. I am in Rocky Mount and once again have no service, just like yesterday.
nyncwork1
July 22, 2010 4:47 p.m.
I could make calls in the Raleigh area yesterday, but the 50 SMS messages I should have received yesterday all came in at 3:30 this morning...with few coming in around 7am.

About 6 weeks ago, the 3G service was out in the Carolinas for several hours...but they didn't advertise this.
Click to view my profile DougWare.NET
July 22, 2010 4:44 p.m.
The problem is not fixed yet. I have phone service on my iphone but no internet service. Caveman93...I care and I'm employed.
Click to view my profile uncgirl_2010
July 22, 2010 3:44 p.m.
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