WRAL Investigates

Wilson passes towing ordinance after WRAL investigation

Posted January 21, 2011

WRAL Investigates
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— A WRAL investigation into aggressive towing tactics in Wilson has led city officials to make changes.

City council members passed an ordinance Thursday requiring towing companies to release vehicles on the spot if drivers show up.

The ordinance also says towing companies cannot charge if the vehicle is not lifted off the ground. However, they can charge half the normal towing fee if two of the vehicle's wheels are off the ground.

There will also be no storage fee for the first 12 hours that a towing company holds the vehicle, and companies cannot tack on additional charges.

The WRAL Investigates team went to Wilson in November after a viewer, Curtis Boyd, said he had an unprofessional run-in with Auto Solutions Towing and Recovery, a company hired to tow cars from Narron and Holdford law firm's privately-owned parking lot.

WRAL was there as a tow truck swooped in within a matter of seconds, lifted running cars with passengers inside, threatened to charge an extra “labor fee” if the drivers argued and charged large storage fees even if the vehicles were held for only a couple minutes.

Several vehicle owners filed complaints with Wilson police about Auto Solutions, but police said in November that no laws were being broken. However, police did drop Auto Solutions from its wrecker rotation over residents’ concerns.

32 Comments

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  • black pug Jan 21, 2011

    dont break the law!
    SIRJACK

  • black pug Jan 21, 2011

    Dont break the law!

  • OpenM1nd Jan 21, 2011

    When here I thought that "crooked towing" meant that the truck could not drive in a straight line... ;-)

  • crydwn2001 Jan 21, 2011

    Alrighty I have been quiet up until now. My husband works for a great family owned towing company in Wilson County. Just because of the ignorance of one single person the whole towing business has got a bad rap. For one if you aren't allowed on highway patrol or 911 rotation because you can't do the job right you shouldn't own a towing business. For two you have to have someone at your business during normal business hours so people can pick up their property. You can't charge extra just to open the gate for people to get their property. For three it is illegal to tow a vechile with someone inside of it unless its an absolute emergency. As far as the police dept getting kickbacks from towing companies that is a lie. Wilson police dosent get kickbacks. Its the towing companies that regulates their own prices. I just can't figure out why if so much trouble with one person has gone on so long. Why not revoke their business license. In fact you can't call 1 rollback a towing co

  • FuckYouWRAL Jan 21, 2011

    "WRAL was there as a tow truck swooped in within a matter of seconds, lifted running cars with passengers inside, threatened to charge an extra “labor fee” if the drivers argued and charged large storage fees even if the vehicles were held for only a couple minutes."

    That's what happens when you hire trailer trash in a tow-truck to keep watch of your parking lots...

  • See Chart Jan 21, 2011

    Folks this is about Wilson not Raleigh.
    We don't have kickbacks of any sort in Wilson! lol

  • heelbilly Jan 21, 2011

    Give it up for WRAL ... thanks !!

  • IBleedRedandWhite Jan 21, 2011

    So now all he had to do is before he releases your car is lift the two wheels up and then say the wheels were off the ground and you still will have to pay half the towing cost.

    I agree, do not park where you are not supposed to and there won't be a problem.

  • Pseudonym Jan 21, 2011

    Quote from boinc: "Wow, I go downtown all the time, and I've never been towed, or gotten a ticket."

    Ditto here. I used to work in downtown Raleigh and I never was towed or had a parking ticket. I had to park a few blocks away from my destination a few times, but I needed the exercise. Plus, downtown, Oakwood, and Glenwood South are attractive, walkable areas of the city.

  • nerdlywehunt Jan 21, 2011

    How about investigating all of the kickbacks from the towing company to the police force........absolutely corrupt throughout!!!!!

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