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State Employees' Credit Union warns of scam

Posted November 21, 2010

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— An Internet scam with ties to Brazil and Mexico is impacting bank customers in the Triangle.

Starting Friday night, some customers of the State Employees’ Credit Union received an e-mail, claiming to be from the credit union’s online security team, notifying them that there were errors verifying their accounts.

The e-mails instructed customers to use their confirmation codes to verify and activate their account info. They were directed to a fraudulent website to enter the information. 

State Employees’ Credit Union Senior Vice President of E-Services Rick Rhoads said the e-mails are a scam.

“Most financial institutions will only send something out like that if you requested it,” Rhoads said.

Rhoads said when the credit union started to hear from customers, it posted a warning on its web page, alerting customers.

On Saturday, the credit union had the fraudulent site, which is based in Brazil, taken down, but thieves created another fraudulent site, based in Mexico. Credit Union officials took that site down on Sunday.

SECU warns of fraud e-mail SECU warns of fraud e-mail

“Members and non-members still had the e-mail in their inbox. We don’t have any means to delete that. But, if members or non-members did click on the link, they would get a page not found site,” Rhoads said.

If any customers did click on the link and enter their personal information, they are urged to contact the credit union by phone at 888-732-8562 or e-mail at notifyus@ncsecu.org.

Customers should also monitor their checking and credit card accounts and credit reports for any changes.

“Unfortunately, in bad economic times, the fraudsters become a little more prevalent and generally that means that the customers are falling bait to this,” Rhoads said.

26 Comments

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  • pwned Nov 23, 2010

    The way I see it ... if you're dumb enough to fall for the scam of emailing someone to get their info ... then you deserve what you get. How specially-stupid do you have to be to believe a bank would email/text you asking for you to verify you're info?!?!

  • superman Nov 22, 2010

    The bank doesnt have to warn me of anything. Under no circumstances would I ever give my personal information out-not on the internet and not by the telephone. The bank knows what they need to know and surely they dont have to ask me for information about my account. You would really have to be a dummy to fall for anything like this.

  • Barely Nov 22, 2010

    @Seeminglyopposed
    It is probably WRAL's duty because the NCSECU has the second largest monetary base of any financial institution in the nation. The members outnumber that of any customer base in the state, as well. So when the Credit Union says they have some important news, WRAL is likely to listen and pass along this information.

  • Go Figure Nov 22, 2010

    I am a SECU member now since 1986 and they have always alerted me to strange activity but have usually done it via telephone. Keep up the good work, SECU AND VERIFIED BY VISA!

  • Go Figure Nov 22, 2010

    These scam emails have been hitting my Bank Of America accts for some time now. Sorry to hear they have moved on to other banking establishments.

  • eitakydennek1987 Nov 22, 2010

    Seeminglyopposed
    great post

  • Seeminglyopposed Nov 22, 2010

    The headlines clearly states that the STATE EMPLOYEES CREDIT UNION is warning their customers of the scam so how did WRAL go under attack for the story. It seems that regardless of what they report there is no pleasing everyone. If the other banks chooses not to warn their customers of scams, why is it the responsibilty of WRAL to write put it out there? In all reality, they (WRAL employees)probably are more likely to have an account with one of those banks than with the state credit union since they are not state employees.

  • eitakydennek1987 Nov 22, 2010

    the only reason you dont see anything about a bank reporting scams is because they dont care! the SECU provides this information to the news.

  • eitakydennek1987 Nov 22, 2010

    Plus wral is not state owned. If anything they could join NCPRESS NOT NCSECU

  • eitakydennek1987 Nov 22, 2010

    This goes on with other banks all the time. I don't understand the medias requirement to provide a courteous alert to SECU "members". Are they state owned? That should fall on the SECU. Next time I hear of a BOA or Wachovia scam email being sent out I expect to see an announcement from WRAL. A permanent, daily headline should suffice.
    THE ONLY REASON YOU DONT SEE WACH OR A BANK SAY SOMETHING ABOUT A SCAM IS BECAUSE THEY DONT TAKE CARE OF THEIR Customers SECU LOOKS AFTER ITS MEMBERS!!!!!! the banks could care less if you get ripped off.

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