Raleigh, N.C. — The state parks system launched its full-service Internet- and call center-based reservations system last month. However, the system is only taking reservations for July 15 and beyond, and that has caused some confusion.

"We are constantly getting calls saying, 'I'm online right now, and the system won't take my reservation for next weekend,'" said Scott Kershner, Falls Lake recreation area superintendent.

The reason for the July 15 start day is uphold the existing reservations made before the online system was available. Since the online reservation system launched April 22, it has taken 2,199 overnight site reservations, according to Charlie Peek, spokesperson for the North Carolina state parks system.

To make reservations for visits to 23 state parks for July 15 and thereafter, go to www.ncparks.gov or call 1-877-7 CAMPNC.

Advance reservations won’t be required for a campsite or picnic shelter at a state park if the facility is available, and at many parks, some campsites will be set aside for walk-in registration. Without an advance reservation, available campsites and picnic shelters are on a first come, first served basis as in the past.

"I think the shorter reservation will be great for the average working family,” said camper Jerry Dowdy.

Visitors can reserve campsites at most state parks for a single night or more, and campsites and facilities can usually be reserved as quickly as 48 hours beforehand.

“This is hopefully really going to help folks be able to get those rare waterfront sites that seem to get snapped up real quick,” Kershner said.

Reservations for most facilities can be made up to 11 months ahead. There will be a $3 surcharge per night’s stay or per reservation to support the system.