Log in to WRAL.com with one click using your favorite social network:
OR
Log in using your WRAL.com account:



Wrong email/password combination.

Forgot password?

Register with WRAL.com using your favorite social network:
OR
Register for a WRAL.com account using our web form.

5:22 a.m. • 5-22-13

Weather Forecast for Raleigh

  • Today: Thunderstorm.
    • Hi: 86° F
  • Thu: Thunderstorm.
    • Hi: 83° F
  • Fri: Partly Cloudy.
    • Hi: 76° F

Other Locations

> 7 Day Forecast

Doppler Image

Published: 2009-04-14 11:50:00
Updated: 2009-04-14 18:34:50

Cut fiber line knocks out state courts' communications


Communication knocked out at county courthouses
Communication knocked out at county courthouses
print friendly

Phone and data systems in courthouses and county offices in North Carolina's 100 counties were knocked out Tuesday after a contractor cut a fiber-optic cable.

The state Administrative Office of the Courts reported intermittent service interruptions affecting the mainframe and server-based applications for the state court system.

In Raleigh, the Wake County Courthouse was brought to a standstill for at least six hours, forcing judges to continue hearings.

Magistrate Steven Tibbetts said the outages also affected decisions in his office on how to set appropriate bond.

"It has pretty much immobilized us," he said Tuesday morning. "We're unable to determine outstanding warrants. We're unable to determine prior history. Without that information, we're kind of flying blind."

Employees had to communicate with each other through their personal cell phones.

By 1:30 p.m., AT&T had repaired the network, restoring service at the Wake courthouse, as well as the 101 offices throughout the state, AOC spokeswoman Sharon Gladwell said. Approximately 6,600 employees were affected.

Gladwell said she did not yet have estimates about how much the outage cost the state in lost productivity and wages.

Numerous county telephone systems and cell phones also were affected, officials said.

Gladwell said this was the second network outage with AT&T.

The court system experienced a similar one for two hours in February due to an AT&T network hardware failure.


30 Comments


WRAL.com welcomes your comments on this story. All comments are moderated prior to publication based on our posting guidelines. Please review them prior to posting and if your message is not approved.

View Comments VIEW ALL 30 COMMENTS

This story is closed for comments. Comments on WRAL.com news stories are accepted and moderated between the hours of 8 a.m. and 8 p.m. Monday through Friday.

Latest Comments
Hi, we don't call them mainframes anymore.

Business Enterprise Servers (aka mainframe) while not the type of computer of the past that would fill an entire school gym, these state of the art systems power your airline reseverations, banking systems, you name it.

When you have mega millions of lines of good code, (post y2k) you don't toss it away for some wanna be server made in china.

Fact is you use your existing systems to provide the data to your web based applications, otherwise you spend mega money and time for the same stuff on a microsoft or Linux platform.

Another big benefit of BES aka Mainframe, they don't get any virus from the web. very very secure just like is should be, the operating systems are based on clean code fine tuned since the 1960's !

The mini computers of the 1970 era and beyond such as DEC (digital equipment corp), Data General, etc are all gone but the mainframe class machines are in full strength, just in a smaller package !

One question not asked is why the fiber was not deployed in a ring configuration. Collapsible rings have been around for years. If a fiber is cut, traffic simply reverses direction and gets to the destination in the opposite direction. It happens quickly enough, there is no loss in service.

Who the heck still uses a mainframe? Sounds like the county needs to upgrade, and keep a disaster recovery server somewhere else on the network so one cable cut only affects one building.

green colar technology would avoid these types of issues.

That is one expensive mistake, something like a $25,000 fine per hour until its fixed.

View Comments VIEW ALL 30 COMMENTS