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Triangle Town Center creates new policy for teens

Posted September 19, 2008
Updated September 20, 2008

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— Parents are required to accompany shoppers under age 18 on weekend nights at the Triangle Town Center starting next month.

Jack Love, general manager of the mall, announced the Youth Escort Policy Friday. It goes into effect Oct. 3.

“We are concerned about our shoppers, and we want to give them a family friendly and enjoyable shopping experience every time they come,” Love said.

Love said the mall is trying to curtail the number of unsupervised teens at the mall during evening hours.

The changes come after a July 26 incident where officers said as many as 200 people participated in a gang-related brawl inside the mall. A 15-year-old was stabbed during the incident, and six people were charged.

The new police requires that from 5 to 9 p.m. on Friday and Saturday, anyone younger than 18 must have a parent or guardian over 21 with them at all times while inside the mall.

Mall security personnel will enforce the new policy. Security will conduct patrols and check identification if escorts do not look 21 years old.

Unaccompanied teens found inside the mall will be escorted to a reunion room, where they can contact a parent or guardian to pick them up. Love said teens who arrive without an escort will be turned away at the door or asked to leave by mall security.

Individuals found in violation of the Youth Escort Policy or the Code of Conduct who refuse to leave the property when requested to do so by mall security officers might be prosecuted for trespassing.

The center's corporate parent, CBL & Associates, has had success with similar policies at other properties, Love said.

Security guards handed out flyers at the mall on Friday to make customers aware of the policy.

“I think that’s a great policy,” adult shopper Gina Witcher said.

Mall management said store owners are on-board with the new policy and are not worried about business.

“A lot of time on Friday and Saturday, all we see are families out together anyway. We don’t think it’s going to be much of a problem,” Starbucks barista Kate Neumeier said.

However, the policy could be a problem for some stores that target teens, PacSun clothing store manager Sam Cox said.

“I think it’ll be a lot harder for kids to get their parents to come out here stopping on a Friday or Saturday. A lot people see the mall as a place to hang out; it shouldn’t be,” Cox said.

Mall employee Calli Glover, 19, said the new policy will cost the mall business.

“Friday and Saturday nights are the biggest. It’s when it’s more crowded in the mall,” Glover said.

Glover said she believes her friends under 18 years old might head to Crabtree Valley Mall if they do not have an escort.


This story is closed for comments.

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  • 4Runner Sep 22, 2008

    I'm currently 17, but my parents taught me right from wrong. I know how to act in public and that a shopping mall is ment for shopping not fighting in a riot. Eventhough i am 17 i'll still go to TTC, just to see if they card me. And just to make a point i'll go straight there from work. I work at a prominate bussiness in Wilson that if you work here, you handle yourself in a mature, professional way. You dress professoinal and you act it too. If they ask me to leave i'll be surprised. If i'm not i'll know that they are profiling people when they enter, and i think that is wrong but when you sag your pants, where a "do-rag" and walk like you have something "out of place" then you ask for it. Moral of the story, act like you have some sence, dress like you have morals and you will probably get by with it.

  • welcomeback Sep 19, 2008

    I was there with my wife and two young daughters when the fight broke out in July, and we haven't been back since. I'm amazed it too this long for Triangle to implement this, but now we'll be back.

  • LBOE Hits Sep 19, 2008

    It's not that minorities are untouchable...it's just seen way too often when minorities are touched...it's overdone or done improperly.

  • whatusay Sep 19, 2008

    If you don't have a reason to be there, you shouldn't be there. Stay at home if you are not shopping..

  • DrJ Sep 19, 2008

    You can't target the criminals in a situation like this because they were minorities. Minorities are untouchable, even when their behavior creates big problems for the rest of society. It's only going to get worse, so get used to it.

  • dhamma Sep 19, 2008

    I wonder how often parents are dropping kids off at the mall on the weekends just as a sitting service?

  • LBOE Hits Sep 19, 2008

    That's true...but cerfewing teenagers at a public setting won't fix anything. Why not make a age limit that people over 25 can't go to Wal-Mart from where the guy shot at somebody at whatever Wal-Mart that happened at? He was grown. Why not close the convience stores and check cashing places because of bad decisions certain people made?

  • AtALost Sep 19, 2008

    We have numerous laws based on age. You can't drink, drive or vote before a certain age. That doesn't mean that all adults have sense, but I've never heard of a huge crowd of adults fighting in the mall. This should help improve teenage behavior at other establishments. Since many parents have stopped parenting, it makes sense that rules be established to deal with the problem.

  • LBOE Hits Sep 19, 2008

    I guess this is the only thing they think they can do to prevent this kind of thing from happening again.

  • AtALost Sep 19, 2008

    This is exactly what is needed. I suspect teens at other malls will police themselves for fear this will happen there too.