Glitch causes delay in Johnston County's reverse 911
Reverse 911 is supposed to be a quick and easy way to warn residents about an emergency. However, some people in Johnston County say their system backfired.
Posted — UpdatedAs severe storms rolled through Johnston County, the county tired to warn 7,500 residents about the possibility of a tornado. Some folks didn't get the reverse 911 call until hours after the storm had passed, though.
Other Johnston County residents reported experiencing the same thing.
“They were very, very sorry for the inconvenience, and Johnston County Emergency Services is very sorry that the call went out later than it was supposed to,” Robertson added.
“Thank goodness everything turned out OK last night, so it has given us a chance to rectify our problem and make sure we're ready for next time,” Robertson added.
Robertson said the county has used the Rapid Notify system successfully for the past three years and believes it is still effective. The company did not return WRAL's calls seeking its comment.
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