Log in to WRAL.com with one click using your favorite social network:
OR
Log in using your WRAL.com account:



Wrong email/password combination.

Forgot password?

Register with WRAL.com using your favorite social network:
OR
Register for a WRAL.com account using our web form.

Login Options

10:35 p.m. • 2-10-12

Weather Forecast for Raleigh

  • Sat: Mostly Cloudy.
    • Hi: 52° F
  • Sun: Clear.
    • Hi: 43° F
  • Mon: Mostly Cloudy.
    • Hi: 50° F

Other Locations

> 7 Day Forecast

Doppler Image

Marketplace Links

Social Links

Main Menu

Clients Furious After Benefits Provider Closes


e-mail print friendly
Castleton Group logo
Castleton Group logo

Employees at about 100 small and mid-sized companies in the Triangle have to spend the holidays worrying about health insurance coverage after the contractor that handled their payroll and benefits administration closed unexpectedly.

The workers also might have to pick up the cost of any recent medical procedures, including surgeries, because Castleton Group isn't available to pay the bills.

Castleton ceased operations Tuesday as state federal authorities launched investigations into the company's finances. The state Department of Insurance determined the company's liabilities exceeded its assets by $6 million and that at least $8 million in payroll taxes were never paid to the IRS.

Neither Castleton owner Suzanne Clifton nor her attorneys returned repeated phone calls for comment. Clifton, who boasts of her business background and community accolades on the company Web site, also didn't answer the door at her Cary home.

"I'm very upset," said Jamie Rhodes, one of about 3,500 area employees whose health benefits were handled by Castleton.

Despite paying all her health insurance premiums, Rhodes found out that she likely will have to pay for her recent $15,000 knee surgery because Castleton can't pay the hospital or the surgeon.

"I couldn't do it right now. I mean, that's devastating," she said. "You're scared to death. I have a 5-year-old son also who's supposedly on this plan with me, and children get sick a lot."

Castleton's demise could spark a slew of civil suits by workers left uninsured. That would be in addition to the criminal investigations.

"The federal government is one of a number of creditors who get stuck when things go wrong with a company. It's just that, unlike other creditors, the federal government can put you in jail," said corporate attorney Jim Verdonik, who isn't involved in the Castleton case.

Turner Revels, who used Castleton to handle payroll and benefits for the 100 employees at Quality Equipment and Revels Tractor in Fuquay-Varina, said he hopes he can line up insurance for everyone by Jan. 1.

"It's a real blow to your whole being of trusting in people and trusting in business and doing the right thing," Revels said.

RELATED TOPICS: Fuquay-Varina, Cary

e-mail print friendly

18 Comments


WRAL.com welcomes your comments on this story. All comments are moderated prior to publication based on our posting guidelines. Please review them prior to posting and if your message is not approved.

View Comments VIEW ALL 18 COMMENTS

This story is closed for comments. Comments on WRAL.com news stories are accepted and moderated between the hours of 8 a.m. and 8 p.m. Monday through Friday.

Latest Comments
That's what companies get for outsourcing Human Resources! I feel sorry for all of the individuals affected, though.

Unfortunately people have short memories. I just hope Suzanne Clifton and Patty Briguglio at MMI aren't allowed to resurface a year from now to scam more people. The other problem is the lack of hard news....it's all about press releases nowadays. This story took almost 2 weeks to make it only WRAL.... Apparently thousands of triangle employees defrauded the week before Christmas isnt as interesting a story as stuff like "Man Pays for New Truck With Loose Change ."

Why isn't this on the front page anymore? This needs to go back up there-- more people need to hear about this corruption!

Totally Sick!

It is ok, peoinsider...I hope everything works out for you.

View Comments VIEW ALL 18 COMMENTS
Report It

Multimedia

Click Here