Holly Springs Mis-Read Meters Mean High Bills
Posted December 18, 1997
HOLLY SPRINGS — For one neighborhood in Holly Springs water is an expensive commodity this month. Town leaders say water meters were mis-read resulting in the undercharging of lots of customers, but they still owe the difference.
November's water bill is the hot topic in Holly Springs. Resident Margaret Montverdi says her household water bills usually run around $35 to $40, but it was over $200 this month.
Residents of a golfing community expect their sprinkler system bills to run around $200 dollars or more in the summer months, but a $735 bill in November caught Karen Hope off guard. She says she suspected a problem months ago.
Town Hall officials say a town employee failed to actually read meters for several months and turned in low estimates instead. That employee left the department before town officials discovered the problem.
Montverdi says news of the discrepancy reached residents of Sunset Ridge in the form of bills demanding the difference.
Town officials say they'll work with residents to enable them to pay their bills over time, though Montverdi says that option wasn't offered when the bills first arrived.
Holly Springs Public Works Director Luncie McNeil says meter readers will now alternate areas they cover as a safeguard against similar problems.