RALEIGH, N.C. — Raleigh police have made big changes this week that directly affect the city's residents. The city has been divided into six districts, and the district offices are fully staffed and ready for business.

When Chaithanya Renduchintala lost his passport, he went to the Raleigh police station to file a report. However, he did not have to go downtown. He went to the 26th District Office on Avent Ferry Road.

"I think it's very convenient. I just stay five minutes away from here. Food Lion is right here, so you can come at any time and make a complaint. I think it's good," he said.

Each of the six districts has its own office where citizens can report crimes and speak directly to investigators. Capt. Dennis Poteat, commander of the 26th District, predicts the new system will make police more efficient and more effective.

"We'll act faster on situations and we'll be there more frequently. We have a vested interest in being in this smaller community as opposed to being in the whole city of Raleigh," he said.

"There's going to be some pride involved, no doubt. There's going to be what I hope is healthy competition," investigator Sgt. David Linthicum said.

Residents can do everything from file a report to getting a copy of a report at the offices.