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3:37 a.m. • 5-23-12

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Patient death could cost Fayetteville hospital its Medicare funding


Cape Fear Valley Medical Center (WRAL-TV5 News)
Cape Fear Valley Medical Center (WRAL-TV5 News)
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A Fayetteville hospital could lose its Medicare funding after a patient died when security guards physically restrained him.

The Center for Medicare & Medicaid Services has notified Cape Fear Valley Medical Center that it is in "immediate jeopardy" of losing funding for patients, effective Nov. 13, unless issues found during a recent hospital visit are not addressed.

CMS uses that term to indicate that a problem it has found compromises patients' health or safety.

The matter stems from the April 17 death of a 28-year-old schizophrenic patient who, according to a wrongful death lawsuit, became unresponsive after one guard put him in a choke hold and three other guards got on top of him.

In a letter to Cape Fear's chief executive officer, the North Carolina Department of Health and Human Services said the guards were not trained in "therapeutic physical holds” and were "without adequate nursing supervision during the restraint to ensure the patient's safety."

If the hospital were to lose its provider service, the Medicare program would not reimburse the hospital for services provided on or after Nov. 13 and would only continue paying for patients admitted prior to the date for 30 days thereafter.

Vincent Benbenek, vice president of marketing and outreach at Cape Fear Valley Heath System, said in a statement that it is committed to the safety of all patients and that the CMS survey only focuses on the care of hostile and combative mentally ill patients.

"We are confident that we have the policies, procedures and staff in place to keep our patients and employees safe, and to deliver a high level of care," he said.

"We are just as confident that the state survey agency will agree when they complete their full survey. We continue to validate our care processes, making sure our policies and processes are aligned with best practice," Benbenek continued.

RELATED TOPICS: Fayetteville, Health Insurance, Cape Fear River


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It is unfortunate that this happened. However weather intentional or accidental someone needs to be held accountable. If the security guards went beyond their training then criminal charges should be considered. This would not be tolerated in our community if it were a ploice officer, school teacher, bouncer at a bar so this incident should not be swept away as another accident.

all i know is I have seen this in action and I do not want to work with psych patience. Therefore I will restain from all judgement in these situations. Praying for the people who deal with this every day. god bless them.

Sorry, the end of my comment was: because the families can't handle them any more and need help. Most of them are afraid of their loved one and have no idea how to handle it. If he or she was so easy to talk down or therapeutically hold, they would take care of them at home. Here again, I know, I deal with it every day. I hate that this happened to anyone. It's a tragedy for all involved.

Well, this one incident is going to cost so many employees to lose their jobs. You best believe that if Cape Fear loses that funding, it will affect thousands of people as well as employees and their families. I see so much attitude towards Cape Fear throughout this thread. This a huge deal with patient care. if Cape Fear loses their funding guess where all those patients that are still getting medicaid/Medicare are going to go....HELLO to another city which is hour or two from where they live..THIS IS A BIG DEAL AND IS GOING TO AFFECT ALOT OF PEOPLE..who is to say that the patient didn't get violent???

fugitiveguysurfacesagain: You are exactly right. I've been working in healthcare for over 23 years now with most of it being in the Emergency Dept. I too wish that those making these outlandish "therapeutic holds" would have to be the ones dealing with a psychiatric patient when they are out of control. I don't agree with killing someone and don't think the officers meant to have that happen. I mean..does anyone really think it was intentional? The great majority of people who go into medicine and public service do so because they care and want to help not because they want to kill people. Oh, and I am quite justified in saying these things as I am also the parent of a child with severe behavioral/psychiatric problems. I have dealt with psychiatric breaks for the last 15 years at home. These people become extremely violent and dangerous to anyone around them. "Talking them down" is impossible when they are out of control. Most of the time the reason that they are in the hospital is bec

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