Raleigh, N.C. — In an effort to clean up its ranks after a number of state troopers were charged with misconduct, the North Carolina State Highway Patrol has turned to statistical software analysis, extra training and new policies, officials said Tuesday.
A six-person panel appointed by Gov. Beverly Perdue last year recommended changes to the beleaguered patrol, including increased supervision of troopers statewide, more ethics training and policy changes to more closely monitor trooper conduct.
The Highway Patrol has been plagued in recent years by a number of cases involving state troopers who have resigned, been fired or been disciplined for inappropriate or questionable conduct, including profiling, drunken driving, animal abuse, sex on duty and inappropriate text messages.
"In tough times, there are opportunities for improvement. There are opportunities to do things," said Col. Michael Gilchrist, who took over as commander of the Highway Patrol shortly after the blue-ribbon panel made its recommendations to Perdue.
In the 14 months since then, the patrol has sent more than 400 supervisors through a 36-hour ethics training course based on curriculum developed by the FBI, officials said. The patrol also is creating a Center for Leadership Development to identify and nurture troopers and managers who have innovative leadership skills.
The patrol's Internal Affairs Division is using statistical software developed by Cary-based SAS Inc. to analyze data and identify trends so issues can be addressed before it gets to the level of pursuing criminal charges against a trooper, officials said. The software also allows for managers to look at complaints or violations at the troop level.
"We can look at patrol car crashes. We can look at performance appraisals," Gilchrist said. "All of this information is tied into one system."
Having more than 1,800 people spread throughout all 100 North Carolina counties has made compiling such data difficult, he said.
Gilchrist said he believes the changes will improve the patrol's ethical conduct and image.
"There's a lot of things I'm proud of, but I'm certainly not going to sit here and say, 'We're good, and now it's time to coast,'" he said. "While you can't guarantee that you won't have employee failure, you can certainly put things in place to minimize that."



![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/local/2011/02/10/9094572/facebook-100x75.jpg)
![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/local/politics/2011/02/21/9147631/John_Edwards_Campaign_Investigation-100x75.jpg)
![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/political/2010/11/02/8552777/8552777-1288716758-100x75.jpg)
![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/national_world/national/2008/05/17/2901910/2901910-1298665526-100x75.jpg)
![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/state/2009/04/02/4880385/4880385-1238708900-100x75.jpg)
![[VIEW PAGE]](http://wwwcache.wral.com/asset/news/state/2011/05/18/9613917/182705-jobless2-100x75.jpg)


WRAL.com welcomes your comments on this story. All comments are moderated prior to publication based on our posting guidelines. Please review them prior to posting and if your message is not approved.
This story is closed for comments. Comments on WRAL.com news stories are accepted and moderated between the hours of 8 a.m. and 8 p.m. Monday through Friday.
November 8, 2011 11:09 a.m.
November 4, 2011 2:02 p.m.
How many marines and arm soldiers in NC have been charged with murder?
ASU
I did a google search for this information (NC only) and was shocked when I saw how many Marines and Soldiers have been charged for serious crimes in civilian court in this state in the last few years. I could only imagine what the military courts are seeing. Human nature is the same no matter what uniform you wear (if you wear one at all).
November 4, 2011 8:47 a.m.
How many marines and arm soldiers in NC have been charged with murder?
November 3, 2011 12:26 p.m.
As for the tracking. They already track all of our stops. I have to put down the age, ethnicity and what I did on the stop. If I arrest I have to go into much more detail. Everything we do is ALREADY tracked.
November 3, 2011 11:44 a.m.