Local News

Raleigh Software Company Helping Streamline Clinical Drug Trial Process

Posted November 20, 2001

— Before new drugs can be brought to market, they must be tested in clinical trials. The process is expensive and time consuming, and every step must be approved by the FDA.

A new Raleigh company now offers software to streamline and speed up the process.


IVRQuest uses an interactive voice response system to feed information from clinical trial participants to companies doing the trials.

DataScout has little competition, and existing systems are cumbersome and are usually developed for each study. There is also the need for FDA compliance.

"The opportunity was to build a system that really decreased cycle time, decreased cost and increased the compliance or the data integrity for the study," said Phyllis Weldon, DataScout's chief technology officer.

Data can also be entered and requested by phone. The graphic interface allows trials administrators to simply drag and drop to modify the program.

"We can literally shave weeks off the development timeline, which basically means customers will get the drugs quicker than they otherwise would," said James Klein, DataScout CEO.

IVRQuest can be used in many phases of clinical trials, including the diaries patients keep during trials.


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