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9:25 a.m. • 2-10-12

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State E-Mail Policy Heads to Panel


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Gov. Mike Easley
Gov. Mike Easley

A panel reviewing policies concerning state employees and their e-mail planned to meet Friday.

North Carolina Gov. Mike Easley appointed the panel after a fired employee claimed Easley's administration had an unofficial policy of deleting e-mail communications daily.

In a meeting earlier this month, panel members heard from media representatives who said they want every state e-mail saved. That debate has moved from the meeting room to the courtroom.

State Auditor Leslie Merritt said in a letter that the e-mail Records Review Panel should take the Office of the State Auditor’s mission into consideration while reviewing the state’s e-mail retention policies.

“For the Office of the State Auditor, e-mails serve as information in the audit trail,” Merritt said. “They tend to confirm the occurrence of actual events and provide a unique window into the operation of state government.”

Whether state business or spam, employees decide what e-mails to delete from their computers.

Leaders of media organizations in North Carolina say every e-mail should be saved because the messages could be important public records in the future.

“Any policy that allows destruction of e-mail is in blatant violation of our state’s Open Records Law,” said Rick Thames, editor of The Charlotte Observer, one of the media outlets that have sued Easley to get a court order to save e-mail. The News & Observer and The Associated Press are also plaintiffs in the case.

That's the case being made to the panel Easley convened to reviewing the state's e-mail retention policies. Accusations that state workers were told to delete e-mails from the governor's office were the spark for the controversy.

The executive branch receives nearly 900,000 e-mails every day. Easley and others have argued that keeping all of them would take up too much disk space and cost too much money.

“Cost and inconvenience cannot be a factor. A public record must be preserved. Period,” Thames said.

One newspaper editor estimated that e-mail archive system for the state could cost from $120,000 to $3 million.

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The best solution would be to do away with email in government altogether. I know it would be more work to have to communicate using paper, but it is much easier to keep a record of paper documents. But since they will more than likely continue using email, they should archive EVERY SINGLE email they get. I don't care how much data space it takes up. They should not have the option to delete spam because then they will "accidentally" delete the only records of a sex scandal or some other corrupt thing that they will be trying to cover up. If they’re strapped for cash to fund this new archival system then they can just take it from the education department, the “arts” department, or any other department that’s got too much money to begin with.

The long and short of this entire situation is that the current method of email retention in North Carolina is unworkable. It puts to much burden on the end user, the state employee sitting in his / her office, to determine what should be retained and what should be deleted. There are many other industries that face the same, if not more, volume of email than the state government does, i.e. investment firms regulated by the SEC.

How do these organizations comply with the stringent email retention rules imposed by the SEC and the Federal government? They use commercial software that takes the burden off of the end user by using a pre-determined set of rules based upon current regulations. The market has seen a demand and filled this void. One program that comes to mind is “Assentor”. The state, if serious, about complying with the letter of the law on email retention would at least entertain using software and relieving the state employees of vetting hundreds of emails.

More corruption from Gov. Easly and the Gang. Vote!

Do the rest of you get the "phone system is on the fritz", "brownies in the break room", "the staff meeting has been postponed until 4:00", and the daily Public Relations announcements which may or may not apply to you e-mails? Well, we state employees get plenty of such e-mails every day. Do these constitute public record to be saved for all posterity? If one e-mail goes out from Public Relations to 300 people, should all 300 copies be archived? Let's not be ridiculous.

Will the fired employee get whistle blower status?

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