Web, mobile app allows Raleigh residents to report problems

Posted January 12, 2011
Updated January 17, 2011

The City of Raleigh has partnered with and vendor SeeClickFix to connect residents with government agencies to address problems like garbage pick-up, potholes, graffiti and litter.

SeeClickFix is a mobile and Web-based tool that allows citizens to send a complaint, complete with photographs and location, to city government. The application plots the issues on a map, alerts the appropriate city agency and tracks the response. It is in use in 

The City of Raleigh will accept reports of graffiti, potholes, drainage, problems with traffic signals or signs, parks/trails, water/sewer service and garbage pickup among others. Residents log on to, find the SeeClickFix logo and report their problem. 

SeeClickFix gives Raleigh residents a direct line to city officials SeeClickFix gives Raleigh residents a direct line to city officials

The reporting service is free. is sponsoring professional-level accounts for each member of the Raleigh City Council, the mayor and the city manager so they can access, sort and address reports and alert residents when issues are resolved.

Started in New Haven, Conn. in 2008, SeeClickFix has logged tens of thousands of reports in cities across the country including Washington, D.C., San Francisco, Philadelphia and Boston.

The service is accessible online and via Blackberry, iPhone and Android mobile platforms.

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  • WooHoo2You Jan 12, 2011

    Went to download it however on the Android Market reviews are very bad. (Don't know about iPhone or Blackberry versions) Mainly dealing with bugs, lack of a camera "shutter" button (can't take photos), and always running in the background. I'm sure it will be updated and may download if issues are fixed.