Cary, N.C. — A Raleigh mother says her 6-year-old will no longer be riding a Wake County school bus after the girl was dropped off Wednesday at an unfamiliar stop.

With her mother and sister nowhere in sight, Destiny Sandifer said she told the bus driver that it wasn't her stop.

"He made me (get off the bus) because he didn't even care," she said. "I was crying."

Destiny's mother, Felisha Requer, said she is seething about the mix-up.

"I've never in my life seen a school system so disorganized," she said.

Her daughter, a first-grader at Dillard Drive Elementary School, is supposed to be dropped off at the intersection of Kent Road and Neeley Street. On Tuesday, Requer said, she put in a request to have Destiny let off at a stop closer to home – at the intersection of Gorman and Greenleaf streets, about one mile away.

She was told she would be notified if her request was approved. But on Wednesday, without warning, Destiny was dropped off at the new stop.

Requer said she was panicked. Destiny said she was angry.

"There is no organization at all," Requer said. She plans to file a formal complaint against the bus driver.

The school district's bus system has been rife with problems since traditional-calendar schools started last week. Parents have complained that buses are late, lost or non-existent, leaving students stranded at bus stops and at school or riding for hours to reach their destination.

Since traditional-calendar schools started last week, the district has put 27 additional buses in service, with six of those targeted to routes at Apex Elementary, Apex Middle, Baucom Elementary, Laurel Park Elementary, Turner Creek Elementary and Salem Elementary schools.

District spokeswoman Chris Mulder said Apex routes were 90 percent on time Friday, and that complaint calls continued to drop.