WRAL SmartShopper

WRAL SmartShopper

New website design

Posted January 8, 2014

Smart Shopper website


As many you have already discovered, introduced a new website design today. You can still find all your favorite Smart Shopper blog information, but here are some tips to make it a little easier.

* To find the blog from the main homepage, scroll over the Consumer tab at the top of the page and then click on the Smart Shopper link. You can also scroll about 3/4 down the home page and you will see a Smart Shopper section that you can click on.

* Once you get to the Smart Shopper blog, you will see that the newest posts are still listed at the top of the page. If you click on the post headline/title, it will bring you to the specific post and you can read the information.  If you click on the comments bubble under the headline in the blog posts list, it will bring you right to the comments and you will not see the post.

* Once you click on a post, you can see how many comments have been made by the number in the comments bubble on the right side of the post. To read the comments, click on the comments bubble and the comments will appear on the far right side of the page. You can also make comments in the comments box on the right side of the page.

* To see the comments on the larger left side of the blog, click the comments bubble for a specific post on the main Smart Shopper page. Don't click the headline of the post. You actually need to click on the comments bubble that has a number in it. The number equals the number of comments for that specific thread. It will then take you to just the comments for that post (you won't be able to see the original post content) but they will be larger than the comments on the skinnier right side of the page.

* You can also set up an RSS feed by clicking on any headline and then clicking on the square under the printer icon with the dot and 2 curved lines.

Your best bet is to play around with the new site for a few days to get used to it. I have been working with it for a couple months now and I find it to be pretty user-friendly.  If you have any questions, just let us know.


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  • smdegir Jan 12, 2014

    What happened to the convenience of printing without images?? When I hit the print button, it includes all the photos. And it took 8 pages to print the Harris Teeter weekly list??? What the heck? There was so much wasted space! Ugh! I guess I'm back to copying and pasting into another program to print. Major Bummer!

  • DianeNC Jan 9, 2014

    Faye, is there some easy way to get back to the Smart Shopper home page from the comments page of a post? Unless I'm missing something, it appears we now have to click on Consumer, than on Smart Shopper, (as if we're accessing the Smart Shopper blog for the first time) every single time. Am I missing something? Again, seems like they've added steps for the most basic functions we do here all the time.

  • RaleighFoodBlogger Jan 9, 2014

    Faye- that's a great idea. I just sent through some input. I was so happy to hear they are actually reading the feedback! Website design is tough (I know, I owned an ad agency for years), so I appreciate where they are going with all this! But, your blog is very different from the typical ones, as we are not just casual followers... most are on here daily :-) And there is so much great stuff, we don't want to miss any of it... plus what a great group of people to interact with daily! Thanks again, Faye!!!

  • Faye Prosser - Smart Shopper Jan 9, 2014

    For everyone leaving comments here, please send a message to the web designers at through the green Feedback button on the far right side of the page. I know they definitely appreciate any constructive and specific suggestions for improvement you can offer. I was told yesterday that they are reading all of the comments sent through the Feedback link. Thanks again for all your feedback!

  • Kathy S. Jan 9, 2014

    Don't like the new design. Old site was easier/better to read.

  • DianeNC Jan 9, 2014

    Aside from what I've shared already, a glaring problem that (once again) I find it hard to believe they missed, is including Faye's original post when you enter the comments section to read or post a comment; very inconvenient.

    I was just reading Faye's post about the latest Coupon Swaps. I wanted to send the person who set up the new Cary swap an e-mail, but since none of that info appears in the comments page any longer, you now have to go completely out of the comments section, back to the main page, and click on the post (again) that you were just in to view the post's info. How is that considered an improvement??

    (I'm finding there are many instances now where there users have to go through additional steps to accomplish tasks that the previous website did automatically. I thought a site redesign was supposed to make things better for users, not more difficult.)

  • bsmith4 Jan 9, 2014

    Sorry, really don't care for some aspects of the new design. I agree with other posters that it's too gray and not a dark enough font. Can that be fixed? I have not had a problem finding what I am looking for though, so it's pretty easy to navigate.

  • DianeNC Jan 9, 2014

    Thanks mtmkjr and Faye. Still prefer the old version. This one is just too busy (needlessly). And agree with TeresaBee about the Feedback link/button being in a ridiculous place - why would you place it where users normally have to click to "page down" to view the rest of the comments?? (Was there no usability testing done on this during the beta phase??) Ugh.

  • dianelucasrat Jan 9, 2014

    I'm not sure if I like the new design, I guess in time but as for right now, they say change is good. My husband said he didn't like the new design

  • tiffanygbridgers Jan 9, 2014

    Absolutely dislike this new design all the way around. But my biggest complaint is there is no date/time stamp on your entries. When browsing what you've updated it's a lot easier to see how recent it is without having to click on the post. Can that be changed?

    Response from
    You will note that we've added back the time and date on each post. We're listening to all Feedback and making tweaks as we go. Thanks for your loyalty to WRAL Smart Shopper!

    If you have specific concerns (or compliments!) please click the green Feedback tab and send them along.