National News

New project at Queen's Medical Center aims to improve patient comfort

Posted July 26

— Some Hawaii students and other volunteers are getting their feet wet in the medical field, while simultaneously easing the workload for some doctors and nurses.

It's all part of a new project at Queen's Medical Center geared towards improving patient's experiences.

"We noticed that our staff are spending their time taking care of the patient's medical needs, but sometimes they don't have the time to take care of the patient's comforts." said Julius Pham, Chief Patient Safety Officer of Queens Health System.

However, some students do have the time, and they're volunteering it at Queens Medical Center. Their role is every bit as important as it is simple: cater to the patient's needs.

"We help order meals, I took a patient outside to get some fresh air. Sit with them, chat with them, make them just feel better." said Megan Lo, a college student and volunteer.

The extra help allows staff to focus more on medical care, while maintaining a personal touch.

"Usually over time, we get to know the patients since we're checking on them every hour." said Lo.

"They've been really nice company." agreed Queen's patient Tina Funk.

All volunteers are welcome and will go through an orientation before starting. The project began last week and will run through the summer.

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