New black museum prepared to deal with visitors' emotions

Posted 3:35 p.m. Thursday
Updated 6:48 p.m. Friday

— America's newest museum brings to life all the pain and tribulations of the black experience and its creators expect many visitors will be shaken by what they see and hear.

Slave shackles sit ominously in a glass case, surrounded by whispering hymns of past pains. Nearby are artifacts from a slave ship which carried black men, women and children to lifetimes of servitude in a land not their own and a whip used to punish the backs of those whom survived the ocean voyage by cruel white masters.

In preparation, the new Smithsonian Institution National Museum of African American History and Culture has been training more than 250 docents to help visitors process their emotions. They're being taught what to do if someone gets angry, distraught or depressed by the exhibits — to offer tissues to help dry tears, or to direct those who need to collect themselves to the museum's Contemplative Court.

There, a circular waterfall — symbolizing the water path that many enslaved African-Americans took to freedom — cascades down the center of the room from an oculus, or circular window, which will allow sunlight to diffuse underground onto benches strategically located around the calming waters. Spread throughout the museum also are "recording booths" where visitors inspired by what they've seen unburden themselves and share their own stories with the Smithsonian to collect and store for future generations. In addition, it will serve as a catharsis for some.

"People get to leave behind their thoughts," said Lonnie Bunch, the museum's founding director.

When the museum opens on Saturday, thousands will be transported back to the time of slavery, a time of horrors few know outside of history books and sanitized images from television and movies. But technology and the museum's environment combine to provide a more "intimate" experience, officials said, and hopefully greater understanding and reconciliation with the past.

Everything in the "Slavery and Freedom" gallery, the first place visitors are directed in the museum, is designed to attack the senses and draw out emotion: The ceilings are low, the rooms are dark and oppressive, and the walls are covered with quotes from the slavers and the enslaved, whose voices have been reproduced and are broadcast through the exhibits.

Scattered throughout the exhibit space are heart-rending exhibits like the slave manacles used on a child, the auction block from a slave auction site, and ballast blocks from a Portuguese slave ship that sank in 1794 carrying hundreds of African slaves.

"You'll really be thinking of the people who experienced this and hear it through their own voices," said Nancy Bercaw, curator of that gallery. Added Bunch: "This is really almost like a kind of commemorative memorial space that you can go in and pay homage to those who were lost and those who survive."

Museums have to be prepared to deal with a variety of emotions when dealing with charged subjects like slavery and civil rights, said Priscilla Hancock Cooper, vice president of institutional programs at the Birmingham Civil Rights Institute in Alabama.

After going through the Birmingham museum, visitors are offered a chance to talk with volunteers — many of whom lived through the turbulent civil rights era in Birmingham — to help process their thoughts and feelings, Cooper said.

"There's an opportunity for that person-to-person contact, which may be needed," she said.

The same will likely be said for the new Smithsonian, which will tell the story of slavery in a ground-level, personal way, officials said, instead of through numbers, dates and a bird's-eye view of the past. "One of the goals of the museum is to humanize history, to give it to you on a first-person narrative, to give it to you on a human scale," Bunch said.

Other emotionally draining exhibits include the casket of Emmitt Till, a black Chicago teen brutally killed for whistling at a white woman in Mississippi; an authentic slave cabin from Edisto Island, South Carolina; shards of glass from the explosion of the 16th Street Baptist Church, which killed four young girls during the Civil Rights movement; a 90-year-old, 44-seat segregated Southern Railway car; and a 20-foot-plus guard tower and a cell from the Louisiana State Penitentiary prison called Angola after the slave plantation that once was on that spot.

"If we've done our job right, I trust the museum will be a place for all Americans to ponder, reflect, learn, rejoice, collaborate and ultimately draw sustenance and inspiration from the lessons of history," Bunch said.


Jesse J. Holland covers race and ethnicity for The Associated Press and is the author of "The Invisibles: The Untold Story of African American Slaves in the White House." Contact him at, on Twitter at or on Facebook at


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  • Anne Havisham Sep 23, 6:18 p.m.
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    Today I read online that the food served at the cafe at the museum is designed to honor African-American cuisine from all over the U.S. The music and artwork is going to be astounding, too.

    I know that parts of visiting this museum will be painful indeed, and I also know there will be reasons to feel pride, awe, and connection to people whose lives and work the museum honors.

  • Anne Havisham Sep 23, 6:11 p.m.
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    Honoring and celebrating the history and culture of African-American people does not detract from anyone else's history or culture.

    Ideally, all American museums, American history textbooks, etc. would honor all people who have made and do make contributions to American history and culture, but if you've read a history textbook lately, you know that it doesn't work out that way. It is almost always white writers, publishers, and teachers who are leaving out people of other ethnic and cultural backgrounds, not vice versa.

    ---a white woman who is trying to learn more about cultures and histories that were denied to her in school

  • Mary Meadows Sep 23, 3:26 p.m.
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    This should really help with racial harmony.

  • Joey Cuddington Sep 23, 12:42 p.m.
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    665,000 Union soldiers died or were wounded during the Civil War. I hope that somewhere in this building is a formal "Thank You" to those soldiers that fought for the end of slavery (even though it was an after-thought after the war had began). I know of of no such acknowledgement for these warriors. If there is, please let me know.....

  • Kristen Ford-Newell Sep 23, 11:28 a.m.
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    Good thoughts to ponder over - previous comments

  • Barney Gravel Sep 23, 8:19 a.m.
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    A nation of tribes, not a nation of Americans. This is what we have become. I was in DC when they were building this and saw a stark irony. During the sequester, the Parks Service at the request of Obama, put up bicycle racks around the WWII Memorial indicating it was "closed." If you have seen this memorial, you know it is a walk up Memorial that requires no staffing. Putting up bicycle racks was just a "mean spirited," political stunt by Obama. Fortunately, we had 80 year old men that had stood up to a previous tyrant, Hitler, that removed the bicycle racks. During this political stunt I could not help but noticing we had the money to build this Smithsonian museum to segregate us further. During the past 7 years America has become more segregated and angrier than I have ever seen. That is including my youth when I grew up in the segregated South.

  • Jacqueline Cofield Sep 23, 7:20 a.m.
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    I would love to take my grandsons to see this. I want them to know and acknowledge the pain and suffering that their ancestors endured.