NC State mom refunded for unneeded health insurance
Posted October 17, 2013
Raleigh, N.C. — The mother of a North Carolina State University junior who says the university billed her for health insurance her son doesn't need is getting a refund.
Roberta Frank said last week that N.C. State had charged her and other families on their tuition bills for university-mandated health insurance because they failed to sign a waiver opting out of the program.
Policy, however, allows students to opt out of the program if they are covered under their parents' plans or can prove they already have health insurance.
Frank and other parents said that, unlike years before, they didn't receive a notification reminder about opting out.
Instead, students received the notifications. Some said they thought it was junk mail and ignored it while others said it never made it into their inbox because of their mail program's spam filter.
The result – a loss of $688 per student.
Frank said Wednesday that the university told her that her account would be credited.
It's unclear if other parents are getting refunds. N.C. State could not be reached for comment Wednesday.
The university said Thursday that the waiver period for the fall semester has been extended until 5 p.m. Oct. 25 for all UNC system schools. Students will receive emails and should follow instructions to waive coverage.
The waiver period for the spring semester runs from Nov. 1 to Jan. 31.