Local News

NC fines 11 stores for regular price scan errors

Posted November 17, 2011

— North Carolina officials say they've collected more than $35,000 in fines from 11 stores across the state that have been persistently ringing up the wrong price on products.

The state Department of Agriculture and Consumer Services said Wednesday that the Walmart Super Center on New Hope Church Road in Raleigh paid $4,900 in fines.

Dollar General stores on Cleveland Road in Garner, Pollock Street in Selma and U.S. Highway 301 in Micro were also fined.

Other stores that received fines were in Charlotte, Elkin, Salisbury and Wilkesboro.

The agriculture department's Standards Division conducts periodic inspections of price-scanner systems to make sure there's not a gap between advertised prices and what customers pay at the register.

If a store has an error rate of over 2 percent on overcharges, the agency conducts a more thorough investigation and might hand out civil penalties. One of the stores had an error rate of 38 percent in an initial inspection.

Fines ranged from around $1,000 to over $7,300.


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  • Hoops 4 All Nov 17, 2011

    All the Supermarkets are Crooks ! Harris Teeter, Food Lion, Kroger and Lowes.. I always say how many others did NOT realize before me !!!

  • SmokeWagon Nov 17, 2011

    Buyer beware...ALWAYS...!!!

  • bilge53 Nov 17, 2011

    I am not defending inaccurate pricing when it should be correct. Incorrect prices occur for numerous reasons. Product gets placed back in the wrong place by consumers, consumers change price labels, there can be a gap between when a price changes and when the tag is changed for instance it changes at midnight in a system and employees show up to fix it @ 8:00. At some point it will not be correct. Not everything is intentional. Habitual bad situations need to be dealt with.

  • JustOneGodLessThanU Nov 17, 2011

    Gov't should leave private businesses alone...these investigations and fines will hurt their profits. I mean, what on earth is more important than corporate profits?


  • callme4avon Nov 17, 2011

    That is a little money extra for NC

  • africanqueen Nov 17, 2011

    Now I know why my bill is always high at the Walmart mentioned above...really....I have always wondered...

  • methinks Nov 17, 2011

    I ALWAYS watch my prices and my coupons. Especially on sale or clearance items. You have too. This happens everywhere.

  • sunshineonmyshoulder Nov 17, 2011

    A 2% allowable error rate, that seems to be in their favor, of a $400 Billion dollar retail Giant like Walmart is $8 Billion ($8,000,000,000.00)...and that's acceptable by standards. Wouldn't you, my fellow WalMart shopper, like to have your calculated percentage of that figure back? Take a rough estimate of WalMart dollars you've EVER spent and multiply it by 2%....that's how much you've acceptablly been overcharged.

  • amber Nov 17, 2011

    The money collected from fines are distributed to school systems throughout the state, according to the Dept. of Ag's website (http://www.ncagr.gov/paffairs/release/2011/11-11StandardsFines.htm). NC should increase the fines for this. It would help finance education and hopefully help consumers by discouraging bait and switch pricing.

  • amber Nov 17, 2011

    Please report fraud when it occurs. Consumers can contact the Standards Division at 919-733-3313 to register a complaint.
    WRAL should add this information to their article.