Henderson relaxes crackdown on delinquent water payments
The City of Henderson is relaxing its new collection policy after many citizens complained about their water being shut off last week.
Posted — UpdatedAbout 375 citizens woke up to dry faucets last Tuesday after the city decided to crack down on delinquent payments. The collection policy stated that people should pay a reconnect fee and a $200 security deposit to get service restored.
Henderson City Council voted Monday to ease up on customers in good standing. Anyone who missed a payment for the first time will have all fees and deposits incurred last week returned to them, said Councilwoman Sara Coffey.
In the future, the city will allow citizens a 10-day grace period after the cut-off date and only charge city residents $75 to reconnect.
Out of city customers will be charged $100.
For anyone who hasn't missed a payment in a year or more, the security deposit will be waived, Coffey said.
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