Henderson relaxes crackdown on delinquent water payments
Posted February 20, 2012
Henderson, N.C. — The City of Henderson is relaxing its new collection policy after many citizens complained about their water being shut off last week.
About 375 citizens woke up to dry faucets last Tuesday after the city decided to crack down on delinquent payments. The collection policy stated that people should pay a reconnect fee and a $200 security deposit to get service restored.
Henderson City Council voted Monday to ease up on customers in good standing. Anyone who missed a payment for the first time will have all fees and deposits incurred last week returned to them, said Councilwoman Sara Coffey.
In the future, the city will allow citizens a 10-day grace period after the cut-off date and only charge city residents $75 to reconnect.
Out of city customers will be charged $100.
For anyone who hasn't missed a payment in a year or more, the security deposit will be waived, Coffey said.