GoTriangle could replace daily shuttles with on-demand service

Posted September 28

— GoTriangle on Wednesday voted to launch a pilot program that could replace shuttle services around Research Triangle Park with an on-demand service that would operate similar to Uber.

The program, which is expected to launch in November and run through January, would replace four shuttles that travel fixed times around RTP with a service that would allow users to summon a ride via an app, computer or phone when it is convenient for them.

“We believe that, with new technology, we can create a more attractive service that is more useful to more people in the RTP area,” said GoTriangle Regional Services Development Department Director John Tallmadge.

Rides would be available Monday through Friday from 6:30 a.m. to 6:30 p.m., including midday service.

“We’re making sure it’s available midday so people can get back and connect to other bus routes or take it to run errands or get lunch,” Tallmadge said. “From the operating side, it means we won’t be running buses when there isn’t demand and it gets riders to their destinations more directly.”

The current shuttle routes begin and end at the Regional Transit Center in Durham and do not run between the hours of 9:30 a.m. and 3:30 p.m.

According to a release posted on the GoTriangle website, fares to use the new program would be free until the end of January, when they would become $2.25.


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