Log in to WRAL.com with one click using your favorite social network:
OR
Log in using your WRAL.com account:



Wrong email/password combination.

Forgot password?

Register with WRAL.com using your favorite social network:
OR
Register for a WRAL.com account using our web form.

10:00 a.m. • 6-19-13

Weather Forecast for Raleigh

  • Today: Thunderstorm.
    • Hi: 85° F
  • Thu: Partly Cloudy.
    • Hi: 85° F
  • Fri: Partly Cloudy.
    • Hi: 85° F

Other Locations

> 7 Day Forecast

Doppler Image

Published: 2013-03-12 13:27:52
Updated: 2013-03-12 13:27:52

Google promises to improve Street View privacy


Google
print friendly

Google won't collect unauthorized data from unsecured wireless networks while taking photographs for its Street View service and will destroy data already collected, according to an agreement with 39 states, North Carolina Attorney General Roy Cooper said Tuesday.

Google Street View is an online service that provides street-level photos of locations around the world. The images are photographed by cars that travel on public streets.

Between 2008 and March 2010, cars taking Street View photographs were equipped with antennae and software that Google acknowledged collected network identification information for use in future geo-location services. Google also collected and stored data frames and other “payload data” being transmitted over those unsecured business and personal wireless networks without authorization.

“In an age where more information than ever before is available at our fingertips, companies have got to take protecting personal privacy more seriously,” Cooper said in a statement. “Just because it’s technologically possible to gather certain data doesn’t make it right.”

Under terms of the agreement, the unauthorized data collected will be destroyed. Google also agreed that the payload data hasn't been and won't be used in any product or service or disclosed to a third party.

Google will also pay $7 million to the states, including $151,024.02 to North Carolina.

While Google represented it was unaware the payload data was being collected, the agreement it signed with the states Tuesday acknowledges the information may have included URLs of requested web pages, partial or complete email communications and any confidential or private information being transmitted to or from the network user while the Street View cars were driving by.

Google has since disabled or removed the equipment and software used to collect the payload data from its Street View vehicles and agreed not to collect any additional information without notice and consent.

Other key elements of the agreement require Google to run an employee training program about privacy and confidentiality of user data for at least 10 years. It must also conduct a public service advertising campaign to help educate consumers about steps they can take to better secure their personal information while using wireless networks.


18 Comments


WRAL.com welcomes your comments on this story. All comments are moderated prior to publication based on our posting guidelines. Please review them prior to posting and if your message is not approved.

View Comments VIEW ALL 18 COMMENTS

This story is closed for comments.

Latest Comments
The state GETS THE MONEY NOT THE POOR GUY WHO HAD THEIR PRIVACY INVAIDED..

Reparations seem to be a bit excessive. Seven million dollars for information that was not even used? Really? It's like walking down the street through a crowd of people holding conversations with each other, hearing the conversations, and then walking back handing signed privacy agreements to everyone you just overheard, and then taking sensitivity training because you were eavesdropping, and then going back again to pay some arbitrary and nominal amount of compensation for mostly worthless information that you forgot anyway. In short, privacy is important, but society has become far too litigious about things.

So where does all that money go that was awarded to the state for violations of privacy? Nancy

I'd like to know that as well. I can feel reasonably assured that NONE of the ones victimized in this process will ever see a dime, just like in most cases like this one.

As usual, the gov't will just pick up the fine 'on behalf of the many....'

I'd be more concerned with Level 3 Communications and the information they are gleaning from their embedded infrastructure.

Any encryption is better than no encryption.

Now if only Google would stop photographing people's homes and posting them on the internet for the entire world to see.

View Comments VIEW ALL 18 COMMENTS

Market Watch

Dow 15,290.56 -27.67 ( -0.18% )
S&P 500 1,648.60 -3.21 ( -0.19% )
Nasdaq 3,479.42 -2.76 ( -0.08% )
OPEC Oil 103.10 -0.75 ( -0.72% )
SPDR Gold Trust 132.76 +0.63 ( +0.48% )
Quotes delayed at least 20 mins.
Symbol Lookup