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willowswalk: blog

wilowdreams's blog


copyright this azzmunch

Published Jul. 3, 2008

This is going to be a long blog but amuzing to say the least.

By now you all know I am into photography and I am slowly getting my own business off the ground. I have to use other companies to print my photographs for now since I cannot afford the 600.00 photo printer I desire. I use MPIX.com on orders that can wait, I usually use Walmart for my one hours, they do print well.

Well I took a picture of my son with his buddy from church, she is getting ready to leave the country on mission work and I wanted her to have a wallet photo of the two of them so she can have it with her. I placed my order online like always. I had about 2o pictures total printed, some vacation photos, some fun pics of the kids, one I did of my neighbors little boy for his birthday and the one of my son and his buddy.

Today I went to pick them up. The girl behind the counter noticed me but she continues to act like she didn't see me. Finally I was like excuse me. She comes over and I give her my name and she picks up the envelope and starts going thru the pictures. She comes over and says, " I can't give you these "

I raised an eyebrow and said," Excuse me ? "

She says in her best ghetto Im gonna get one over on you voice, " I can't give these to you cause of the copyright laws. "

I snickered and said, " Please don't try to educate me on copyright laws, this is my work and I would like to have my photos please and IF NOT you can get the manager over here. "

She waddles her pregnant self over to the phone and calls for the manager. A few moments later, the pregnant employee and the manager are over at a table looking at my pictures talking and I say, " You all need to come over here, this isn't a private conversation when it comes to my work."

The manager right away I can see is going to be one of these type of women who have no further education then 11th grade or 12th grade at the most ( no offense, I dont either ) and she's going to use her " Assistant manager" power to get over on me. Shes like ma'am we're not having a conversation, but I need to tell you that the copyright laws say we cannot give you the pictures cause this one has a background used on it ( my neighbors little boy, I used a black backdrop )

and that's considered proffesional photography.

" that's great," I reply," Is there a copyright waiver I can sign to prove to you that it's my work ? Im a photographer, that's the only picture with a backdrop, the rest is in natural setting and some are enhanced using photoshop for effects."

She tell me NO. Okay so now Im really starting to get ANGRY, I WANT MY DARN PICTURES.

I then ask her," do I need to go to my car to get my husband to prove these are my pics, he did the lighting for this session?"

She says no, it will do NO GOOD.

I then ask her if she wants me to drag my children out of the car to match them against the pictures Ive had printed, she says NO.

She keep repeating about the copyright law, I said please lady, thats bull and you know it. I have friends who had a monet picture printed for their childs birthday cake and NO one said anything then. Then she says well I dont know who this monet person is, Im like thats a real big surprise.

She then says well if we break the rule I could lose my job and walmart could be closed down. I was like that won't be that big of a loss, she's like what ma'am ?

I said if Walmart closed it won't be that big of a loss, I mean they have slaves making all their products, shes like what slaves ? Im like the slaves in India and China making 2 cents per stripe they sew onto the jogging pants in aisle 5( the arabic woman next to me snickered at that one )

She says she will try to contact the marketing manager again, she leaves them a message. At this time my kids and hubby have been waiting 30 minutes for me, Ive left my cell in the car and can't tell them what's going on. Finally Im like look which ones can I take with me, she looks at them and scans over and says NONE of them. I ask her what time they close and she tells me and I inform her I will be back and NOT to touch my photographs.

I get to the car and I tell hubby what has happened. I call from my cell to the walmart and they put me on hold for 25 minutes. Hubby calls up there and takes names of everyone he speaks to, he gets the assistant on the phone, the one from the photo lab and she doesnt even acknowledge my husbands request to spell her name for him.

My hubby and her speak for a few moments, she apparently tells him the lie of OH I offered her to sign a copyright form, LIE LIE LIE.. Hubby advised her that we would be back up there so we could watch them shred the photos, cause I dont want anyone else to get their hands on MY WORK. He explained to her that I have my own business and I do have my own backdrops and that them doing any further printing of my photos they would not need to worry, and for that matter buying anything from their company again.

The point is this guys, I understand copyright laws. I was willing to sign a copyright form, she told me that wouldn't be good enough. She used her little bit of authority to now get a handwritten letter to the store manager, regional manager and district manager as well.

 

So I will be saving for my own super duper photo printer. I will used the money from any photography work I acquire.

Tomorrow I will be going back to that stink Hole Walmart to see them shred the photos that belong TO ME to ensure they aren't laying around there.

I will have to get my sons buddys pic printed somewhere else, no biggie, she will have them before she leaves the country this weekend.

So folks, I was made angrier than a hornet on my anniversary but some azzmunch who couldn't understand I was the photographer and didn't know who Monet was !



23 Comments


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My husband does photography as his second job....he does alot of recreational photos....Little League, softball, etc..Those we send to Latten Labs because they do a great job of processing the orders when people want different things like posters, buttons, etc. He's also done some weddings (which he hates to do). He's actually found a local lab that he emails the pics to and I pick them up because I work in the same town. And lots of times, like for engagement parties, he puts them on his website online and he burns a CD for the couple and just takes a flat fee and people can get all the prints they want on their own.

I used WallyWorld ONCE. Their printer/software provided worse quality than my old HP does. I thought it may be able to print better quality, however it made the pictures grainy. This was a number of years back when I had the top of the line 5MP res camera. I'd laugh if I brought in my current res 12MP RAW files.

Some of them just want to get their grimy hands on your pictures. I even have painted clamps to use with back drops (2 different tans/med brown; green, and black).

The pro level printers are NOT cheap. I'd suggest going to a print shop. I've had one print up full size shots (18x40 I think) from my Canon. Not cheap, but they never complain. Even help on cropping if you need help. The Full size ones look GREAT on the walls when it's of the grandkids or birds in flight.

Also, Wilow, do you have a business license? If so, then that should be all you have to take to Walmart to get your photos. If not, you will run into this problem just about anywhere you go. Verifying they are your kids does not verify that you took the photos.

Wilow...the people at Walmart are not trained to understand the copyright laws fully because people that take photos professionally don't have them printed at Walmart. I'm not trying to take up for them...they are in the wrong but they are not properly educated regarding this. Try J W Photo Labs in Raleigh...

http://www.jwphotolabs.com/

They do beautiful work and worth the extra cost. You will see how low quality Walmart is once you have had something developed here.

As for those that believe you should be able to print copies of photographs you have had professionally done...sorry but you are so wrong. Once you buy something it is yours - true but you don't buy the rights to photos, you buy the photos themselves. If you buy a CD, then usually you have bought the rights for the photos on them. The photos themselves are protected by copyright laws as they should be.

Wal-Mart has it's pros & cons. I pick my times to go to Wal-Mart. I will not (no matter what) go to Wilson's Wal-Mart on Sunday. You can ride by and count approximately (20) yellow buses(if you know what I mean) and a smart person knows not to go in there. I made this mistake, only once. I felt like I was in another country.(?) Some of the associates/clerks are very nice and friendly and some acts like it would absolutely kill them, if they had to be nice. I will not go into how it happened, but one did lose their job, because of my complaint. I felt so bad, that I called back and told the mgr.that I didn't complain, so she would lose her job. I asked them to consider hiring her back, just in another position. They did. The Mgr.let me know that my complaint wasn't the first. He said the talk they had with her is what got her fired. She had a "nasty" attitude. That made me feel a little better.

Wilow, i had the same problem w/ both Walmart & Target w/ my photography. I started carrying around my business card & putting a copyright on all my photos I have to have printed at any place like this. Take a business card with you when you return. One thing I can tell you is that they are able to reprint your orders sent to them at any time. The computer that sends the pictures to their printer keeps a log of all orders. If the printer for any reason fails the computer can resend those photos to the printer with the click of a button. Unless someone deletes it off the entire system. If this person is working & they have "misplaced" the photos ask for them to be resubmitted to the printer. If she/he tells you they are unable to do this ask why... let them know you have talked to a noritsu/kodak rep & she explained how walmarts systems work ;)

Wal-Mart is what it is. I've left my 100# of dog food in the basket and walked out before when I felt slighted at the register. I've wandered the store and never found a clerk to help me. I've seen employees gathered together goofing off loudly and in the way, seen them gathered at the FRONT door smoking and yelling across the parking lot or talking to stopped cars, holding up traffic.

I've also saved a lot of money doing my shopping there. I haven't bought groceries or gas at the 64/New Hope store in months over lower class atmosphere of some employees and some customers. I wish my taste couldn't be bought with money saved. I'll probably go back again.

Wal-mart has helped the little guy save money.

Forty years ago I had a SLR, 1.4 Ricoh brought from the PX, and did the dark room thing first in the Corps, then at home...never was that good at it. I got one chance shot that made the cover on the Leatherneck during Nam. Everything I could do was in B&W due to cost, and it was what I could do in the dark room.

Wilowdreams...thanks for not taking me wrong, mean, or anything. You can handle this 'inconvenience.'

I get upset with the grocery cashiers, and then have to tell myself this is a kid pinching my bread and tossing my grapes and apples, just a kid.

FWIW, I've sent in copyrighted stuff on line to wal-mart and the prints come in the mail, probably without an eye ever laid upon them. I've also picked them up in the stores after sending in on line. I guess I lose something in the email attachment, don't I?

Let us know if Wal-mart tries to satisfy you.

actually dj there are cheaper places I could get my prints done but walmart usually does good but as Ive said before I will just keeping using MPIX, they are great

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